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STRANGE PROBLEM - navigation / pages dissappear

Posted: Thu Dec 08, 2011 4:07 pm
by nmorgan
Hello,

I'm running ver. 1.9.4.2 at a host that my client wanted to use Eleven2 - i've never run into this before but once last week and now today - suddenly the site navigation doesn't load - the site is still there but the navigation disappears.

http://segretofinishes.com/

an older version of the site exists at our development server at hostgator:
http://216.172.164.80/~segreto/

so you can see roughly what is supposed to be delivered.

I have my host looking into it but last week they claimed that it was nothing on their end and we rolled the site back a few days. I don't want this to keep happening but just wanted to see if anyone else has any clue what this could be

Oh, and when you log into the admin - you don't see any pages

but oddly you can dial up a direct page like:
http://segretofinishes.com/about.html and see that at least some data is being delivered just not the home page.

VERY STRANGE!!!

Peace to all you CMSMSers and thanks in advance if you have any ideas as to what is going on here. :)

Re: STRANGE PROBLEM - navigation / pages dissappear

Posted: Thu Dec 08, 2011 4:17 pm
by calguy1000
This is not a layout and design issue as the navigation html isn't even appearing in the page source.

Therefore please upgrade to a supported version of CMSMS to see if this will solve the problem by itself.

If it persists please post a new post in the proper forum with enough information for us to be able to help.

MOVED: STRANGE PROBLEM - navigation/pages dissappear

Posted: Thu Dec 08, 2011 4:34 pm
by nmorgan
Thank you. At the moment I don't want to upgrade as I have a support ticket with the host and want to give them a chance. I just thought it was so strange. The site had been rolling a long just fine for several months.

I will move to a Product Suport. Hope that is OK.