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Help with the display of my client's CMS
Posted: Wed Jul 20, 2011 7:22 am
by dianacp
Thanks for reading my post.
I am not a developer but a web administrator. Please bare with me...
There is a problem with our CMS display.
Please see the screenshot.
http://www.diigo.com/item/image/1j2tv/kiqe
Please let me know what other info do you need.
Most recent changes? Probably i installed a 3rd party module. But the CMS worked well for almost a month before this display problem exist.
Just want to know what could be the cause of the problem and advice on what to do.
Thank you,
Diana
Re: Help with the display of my client's CMS
Posted: Wed Jul 20, 2011 7:47 am
by uniqu3
Seeing from your image you are running version 1.6, the first you should do is upgrading to latest version as 1.6 is no longer supported.
Re: Help with the display of my client's CMS
Posted: Wed Jul 20, 2011 7:49 am
by dianacp
Oh okay. is it easy to update to latest version? How can I do it?
Thanks for the prompt reply
Re: Help with the display of my client's CMS
Posted: Wed Jul 20, 2011 8:34 am
by Jos
Re: Help with the display of my client's CMS
Posted: Sat Jul 23, 2011 4:40 pm
by replytomk3
Go into the module manager with this no--styling admin panel and uninstall that module you installed.
Re: Help with the display of my client's CMS
Posted: Sat Jul 23, 2011 10:51 pm
by dianacp
replytomk3 wrote:Go into the module manager with this no--styling admin panel and uninstall that module you installed.
i tried doing so, but an error message came up. See screenshot of the Module Manager:
http://www.diigo.com/item/image/1j2tv/9dj4
Thank you.
Re: Help with the display of my client's CMS
Posted: Sun Jul 24, 2011 4:30 pm
by replytomk3
Which module did you delete? Did you remove the call to that module from the template as well?
You can PM me FTP and CMSMS admin login info and I can take a look.
Re: Help with the display of my client's CMS
Posted: Sun Jul 24, 2011 4:39 pm
by dianacp
As far as I remember, I didn't delete any module recently or from the template before this happens, except for the other users of the CMS, which most probably wouldn't do that. how to PM you? Tnx