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PNG files not uploading into ImageManager

Posted: Fri Feb 04, 2011 7:21 pm
by j4web
Hello All,

I have a recently upgraded to 1.9.2 website that has legacy jpg, png and gif files that are showing up just fine in the pages.

When client tries to upload new png file, it never shows up in the ImageManager and it is always a broken link.

If I upload via FTP, it works in the page ... and no, the file is not too big for IM.

Anyone have any ideas what is going on here?

TIA

Re: PNG files not uploading into ImageManager

Posted: Fri Feb 04, 2011 10:06 pm
by j4web
Now she is reporting nothing is working ... jpgs, gifs or pngs.

I don't see a way to re-install ImageManager and I am afraid to lose all the graphics that are working now ...

What do I do!?!?

Re: PNG files not uploading into ImageManager

Posted: Fri Feb 04, 2011 11:11 pm
by Dr.CSS
First make sure they are using lower case ext. like jpg not JPG, png not PNG...

You can go to extensions > modules and uninstall it there, once uninstalled then just hit install, don't remove it or try and go to module manager to reinstall it, do it all from the same place at the same time, it won't touch any of your images...