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FeedbackForm Not Sending E-mails

Posted: Fri Jun 09, 2006 4:13 am
by pkgraham
I am probably missing something obvious here, but when I set up FeedbackForm, I do not get any e-mails.

I just installed CMS 0.13, FeedbackForm 0.9.12, and CMSMailer 1.73.9.

In CMSMailer, the method is set to sendmail. When I do a test message in CMSMailer, I receive the e-mail right away.

I set up a new form in FeedbackForm named "Contact", alias "contact_form", with 8 Text Input Fields, 1 U.S. State field, and one Text Area - real basic.

I put the form code into a contact page and it shows up on the page like I expect.

When I submit the form, it forwards me to page "index.php" with the successful submission text.

I do not receive an e-mail.

I have mod_rewrite on and working with file suffix .html (I know this is dangerous, but can deal). I have tried changing the file suffix to things like .phtml and .shtml. I have tried it with mod_rewrite turned off. No matter how I configure mod_rewrite (or not), FeedbackForm appears to submit, but I do not get any e-mail. It always forwards to root/index.php when mod_rewrite is on and off. Pretty urls are not turned on.

Is this a known problem? Have I missed something connecting FeedbackForm to CMSMailer? Is there a setting I am missing? Help will be appreciated.

Paul

Re: FeedbackForm Not Sending E-mails

Posted: Fri Jun 09, 2006 7:41 am
by ladytron
Hi !

Which OS do you use ?
If you're running MS Windows, you can't send mails because this system does not have any integrated mail service (such as postfix).

Re: FeedbackForm Not Sending E-mails

Posted: Fri Jun 09, 2006 4:09 pm
by pkgraham
My site is with a shared hosting company that does not use Windows. Mail goes out just fine when I test CMSMailer but when I send through FeedbackForm no mail gets sent.

Paul

Re: FeedbackForm Not Sending E-mails

Posted: Fri Jun 09, 2006 7:46 pm
by tsw
Did you also define what should be done to that form on submit?

iirc feedback form can send data to one or multiple addresses, write a flat file on the server and some others. Also check that email template is regenerated to get all those fields included in the email.

hope this helps