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Form Builder Timing Out

Posted: Fri Jun 11, 2010 7:41 pm
by ascr689
Hello,

I have created a complex 5 page form that collects history of a person for a medical website. I used form builder to do this. It is directed through HTTPS. The problem I am having is occaunaly people are getting error meseeges saying that page expired or some other i have not nailed down yet. So then all the work is lost and they half to start over. This form can take a long time to fill out and sometimes people are typing in on one page for 30 min or so. Is there any setting anywhere like ttl or anything else i need to look at? Any other ideas what might be causeing problem. Sometimes can hit back and only loose one page of work.

Thanks,
Clint

Re: Form Builder Timing Out

Posted: Fri Jun 11, 2010 10:08 pm
by calguy1000
Please follow forum rules when posting and provide information.

Re: Form Builder Timing Out

Posted: Fri Jun 11, 2010 11:01 pm
by ascr689
Sorry did not mean to break any rules here. Did i post this in wrong place or not explain in detail enough? I will read through rules tonight to try and find my mistake. Thanks