Page 1 of 1

Problem when transfer hostings, can´t log in...

Posted: Sat Apr 24, 2010 12:53 am
by rubenpv
Hello everybody..

I´m new at cms made simple, I worked with a company at Asia, but they stop helping me...

I transfer this website www.g3mex.com, and it seems to be working fine, but I can´t log in and also not all the information from the old hosnting got transfer...

this is the old hosting www.g3mex.info...

if there´s any body could help me... I have being trying to fix this for over 2 weeks and I can´t find a solution.. I´m desperate my client is really mad... I look really stupid...

Thans in advance...

Ruben

Re: Problem when transfer hostings, can´t log in...

Posted: Sat Apr 24, 2010 3:10 am
by replytomk3
Password is from the old database account, not what you specified during the installation steps right now. It can also be reset anyways. I transfer sites, so ask specific questions and I'll help.

Re: Problem when transfer hostings, can´t log in...

Posted: Sat Apr 24, 2010 5:11 am
by rubenpv
Thank you for the fast answer, I transfer the site trough a backup from the cpanl of the website to the new panel...
I didn´t install anything....

I really don´t know what other iunfo to provide...

Thanks

Re: Problem when transfer hostings, can´t log in...

Posted: Sat Apr 24, 2010 5:15 am
by Dr.CSS
You did a transfer of all folders/files then moved DB?...

Some times it helps when moving to run install but at step 5 DON'T CREATE TABLES AND DON'T INSTALL DEFAULT CONTENT this will fix any path problems you may have...

Re: Problem when transfer hostings, can´t log in...

Posted: Sat Apr 24, 2010 5:17 am
by rubenpv
The transfer was automatic, I didn´t have to do anything but upload the backup to the new hosting...

Re: Problem when transfer hostings, can´t log in...

Posted: Sat Apr 24, 2010 12:09 pm
by replytomk3
Then did you change config.php paths to the new server?

Re: Problem when transfer hostings, can´t log in...

Posted: Sun Apr 25, 2010 4:56 pm
by rubenpv
Yes I did....
I staring to thik that maybe is the hosting???

Any ideas??

Tnx

Re: Problem when transfer hostings, can´t log in...

Posted: Sun Apr 25, 2010 6:29 pm
by replytomk3
but I can´t log in
reset password
and also not all the information from the old hosnting got transfer...
what?

Re: Problem when transfer hostings, can´t log in...

Posted: Sun Apr 25, 2010 9:00 pm
by Dr.CSS
I would think about doing it all over yourself instead of using cPanel...

Re: Problem when transfer hostings, can´t log in...

Posted: Mon Apr 26, 2010 5:35 pm
by rubenpv
Thank you for al the ideas

The problem seems to be the hosting, like I told you guys before, the information in the website from the db is all on now...
Works fine

Is just soemthing is not working in the login page /admin
It say something about debug...
everything else works fine...

The new hosting doesnt use the tipycal cpanel so for doing the trasnfer or upload of the information only has the option of upload backup...

I can log in but only with IE and i have to login 2 times so I get redirect...

Any Ideas??

Thank you all

Re: Problem when transfer hostings, can´t log in...

Posted: Tue Apr 27, 2010 7:14 pm
by Dr.CSS
System info. on new server, and the difference between the old and new?...