Page 1 of 1

(solved)Problems viewing EDIT CONTENT>MAIN PAGE after changing server provider

Posted: Mon Apr 19, 2010 1:17 am
by JannevWP
Hi!

GENERAL INFORMATION
I'm running CMS Made Simple 1.2.4 Greenland.   My website (www.fourleafecolabel.com) has files that are PHP and also a SQL database.    

A week ago I changed to JustHost as the host of this site from Info-Tech.  I had the website transferred by their personnel and my understanding is that they transferred the entire CPanel.   Both hosts run Linux and CPanel Pro 1.0 (RC1)

If I access the CPanel at my new host - JustHOst it tells me that MYSQL version: 5.0.89-community  PHP version:  5.2.13

If I access the CPanel at my OLD host it tells me: PHP version: 5.2.9  SQL version is not detailed

PROBLEM

With the change in server host to JustHost, I am no longer able to Edit pages easily as before and there is an error message that appears.  

Log in >  CONTENT > PAGES

Warning: fopen(/home/fourleaf/public_html/tmp/cache/contentcache.php) [function.fopen]: failed to open stream: Permission denied in /home/fourleaf/public_html/lib/classes/class.contentoperations.inc.php on line 549
Warning: fwrite(): supplied argument is not a valid stream resource in /home/fourleaf/public_html/lib/classes/class.contentoperations.inc.php on line 550
Warning: fclose(): supplied argument is not a valid stream resource in /home/fourleaf/public_html/lib/classes/class.contentoperations.inc.php on line 551

If I then access one of my pages, at the EDIT CONTENT > MAIN  all that I see is code eg


FOUR LEAF - A REVOLUTION IN RETAILING YOU CAN'T AFFORD TO MISS


At my previous host when I accessed this page, I saw a full replica of how each website page looked and was able to easily make changes (mainly to copy)

I have asked JustHost for help re this and they said they have fixed it...but they havent.  Any help on what needs to be done would be VERY GRATEFULLY appreciated! The CMS Made Simple is fantastic as it allows me to make changes to my website...and I am not good with computers AT ALL!!!

Re: Problems viewing EDIT CONTENT > MAIN PAGE after changing server providers

Posted: Mon Apr 19, 2010 2:36 am
by replytomk3
Many paths in config.php must be modified for the new server, and cache must be cleared.

Re: Problems viewing EDIT CONTENT > MAIN PAGE after changing server providers

Posted: Mon Apr 19, 2010 2:50 am
by JannevWP
replytomk3 wrote: Many paths in config.php must be modified for the new server, and cache must be cleared.
Thanks heaps for this.

Should JustHost (new host) know which paths need modifying or is this information which I need to give them?  Sorry - I am a bit of a novice and dont know who should be doing what!

Re: Problems viewing EDIT CONTENT > MAIN PAGE after changing server providers

Posted: Mon Apr 19, 2010 3:07 am
by replytomk3
JannevWP wrote: Should JustHost (new host) know which paths need modifying or is this information which I need to give them?  Sorry - I am a bit of a novice and dont know who should be doing what!
No, they would have no idea. Check
$config['root_path'] = (this is the only one that your hosting needs to tell you)

Re: Problems viewing EDIT CONTENT > MAIN PAGE after changing server providers

Posted: Mon Apr 19, 2010 3:11 am
by replytomk3
If I then access one of my pages, at the EDIT CONTENT > MAIN  all that I see is code eg
Sounds like TinyMCE is now turned off. PM me temporary admin-level access and I can take a look inside.

Does that toolbar with TinyMCE buttons (bold, underline, etc) appear? If not, go to Extensions>TinyMCE. Search for "reset all settings". Apply and see what happens. If still no joy, search for setting "use static config file".

Re: Problems viewing EDIT CONTENT > MAIN PAGE after changing server providers

Posted: Mon Apr 19, 2010 3:12 am
by replytomk3
And of course an upgrade to 1.6.7 is desperately needed.

Re: Problems viewing EDIT CONTENT > MAIN PAGE after changing server providers

Posted: Mon Apr 19, 2010 4:52 am
by JannevWP
Thank you so much for all your effort in this. 

JustHost has just got back to me and solved the problem...I told them that I had posted here so maybe they read your very helpful comments.

Huge thanks.....Janne