Page 1 of 1

[solved]404 Error Site down

Posted: Tue Nov 24, 2009 1:46 pm
by corn4th
My site has been up and running since I uploaded everything a couple of weeks ago, but suddenly yesterday I get a 404 error everywhere. The site is www.dmdecos.com

Here is my CMSms system info:

----------------------------------------------

Cms Version: 1.6.5

Installed Modules:

   * CMSMailer: 1.73.14
   * FileManager: 1.0.1
   * MenuManager: 1.6.2
   * ModuleManager: 1.3.1
   * News: 2.10.3
   * nuSOAP: 1.0.1
   * Printing: 1.0.3
   * Search: 1.6.1
   * ThemeManager: 1.1.1
   * TinyMCE: 2.5.4
   * FormBuilder: 0.5.12
   * Gallery: 1.1.1


Config Information:

   * php_memory_limit:
   * process_whole_template: false
   * max_upload_size: 2000000
   * default_upload_permission: 664
   * assume_mod_rewrite: false
   * page_extension:
   * internal_pretty_urls: false
   * use_hierarchy: true


Php Information:

   * phpversion: 4.3.11
   * md5_function: On (True)
   * gd_version: 2
   * tempnam_function: On (True)
   * magic_quotes_runtime: Off (False)
   * memory_limit:
   * max_execution_time: 30
   * safe_mode: Off (False)
   * session_save_path: /tmp (1777)


Server Information:

   * Server Api: cgi-fcgi
   * Server Db Type: MySQL (mysql)
   * Server Db Version: 5.0.67.d7


----------------------------------------------

Please help!!

Thanks

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 2:17 pm
by Rolf
Hey corn4th,

Did you check your default page yet?
Is it still active?

Rolf

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 2:35 pm
by replytomk3
Check server

check index.php

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 2:37 pm
by corn4th
I have checked both, and no dice. I have checked with my hosting provider, and everything there is the way it should be. I have checked every file on the server, and no changes have been made. We did try upgrading our php, but when that did not work, we returned it to the previous version. Could that be related?

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 2:43 pm
by Rolf
Your site is still up and running: http://www.dmdecos.com/index.php?page=backup-home

Double check for inactive default page.
check settings .htaccess file
wrong index.html file in the root of the website.
...

Rolf

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 2:52 pm
by replytomk3
Check pretty URL settings in config.php

Rolf, what is backup-home? I tried =home myself without results.

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 2:56 pm
by corn4th
OMG! I messed with the settings on the carousel on the home page, and before I did, I made a backup copy of the home page so that I could revert if I needed to. It looks like somehow I managed to tell the system that I wanted that to be the homepage. I have no idea how I did that. Do you know how I can undo it? Or maybe just change the name of backup-home and make it the home page? Because it is the correct version anyway...

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 3:01 pm
by Rolf
replytomk3 wrote: Rolf, what is backup-home? I tried =home myself without results.
It is the homepage of his website.
In cases like this I always try to find other pages on the website, beside the homepage.
Page aliases like home, contact and http://www.dmdecos.com/index.php?page=links are common  ;)

But I think corn4th has some kind of redirect problem, there is also:
http://www.dmdecos.com/index.html
Which is kind of working...

Rolf

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 3:03 pm
by Rolf
corn4th

Is backup-home the default page in the pages section in the admin?

Rolf

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 3:09 pm
by corn4th
It's Home, but the page alias for that page is backup-home

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 3:17 pm
by Rolf
Rename in the root of the website files like index.html, index.htm etc to index2.html or something.
If there is only an index.php there, it should open the website.

No .htaccess in the root?

I think you redirect somewhere to index.php?page=home.
You changed the alias to home-backup.
So index.php?page=home returns an 404 error.

Rolf

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 3:20 pm
by corn4th
I don't know how I did that. How do I change it?

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 3:23 pm
by Rolf
can you pm me a temporarily admin login?

®

Re: 404 Error Site down

Posted: Tue Nov 24, 2009 3:23 pm
by corn4th
Never mind, I figured it out!!  ;D The backup-home page was set up as the home page, BUT I did not have it as the default. So, there was no default page!. I'm glad it was so simple, and I really appreciate the help. Thanks so much!