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[solved]admin console messed up
Posted: Sun Oct 18, 2009 4:30 pm
by Tracy
I have just run into a problem when I tried to install the Products module from the Module Manager. All of a sudden the whole admin console is messed up looking like its lost its related css?? Does anyone know why this would happen? I can't get it to go back to normal after logging out and rebooting its still the same!
CMS version 1.6.5
Re: admin console messed up
Posted: Sun Oct 18, 2009 5:16 pm
by replytomk3
manually (ftp) delete the modules/products folder
Re: admin console messed up
Posted: Sun Oct 18, 2009 5:36 pm
by Tracy
Thankyou so much for your reply. I tried to do that and permission was denied. I'm in the middle of upgrading to 1.6.6 I don't know that it will help but thought I would try?? I will keep you posted and maybe you could help me again if it doesn't. Thanks
By the way, why wouldn't I have permission to delete it this way?
Re: admin console messed up
Posted: Sun Oct 18, 2009 5:38 pm
by replytomk3
I can help live. check PM.
Check ftp file permissions. Also, what is the exact message that you get and where.
Re: admin console messed up
Posted: Sun Oct 18, 2009 5:50 pm
by Tracy
Thanks for the PM, I'm uploading files right now so I will just wait on that. I didn't actually get any error message in the admin console, the menu was just listed vertically and the page background was all white and I couldn't really do anything it it except log out it seemed.
I'm not sure what the full error message in the ftp was but it did say I couldn't delete and permission was denied. I hope I don't make things worse by upgrading.
Re: admin console messed up
Posted: Sun Oct 18, 2009 5:58 pm
by Tracy
Oh no, I've finished installing the upgrade and went to my install page and It looked like it worked with the /install/upgrade.php page then when I clicked the submit button I got this error message -
Fatal error: Cannot redeclare class Products in /home/advanced/public_html/modules/Products/Products.module.php on line 900
I don't know what to do!
Re: admin console messed up
Posted: Sun Oct 18, 2009 6:01 pm
by replytomk3
I'm still here, send me a link.
Re: admin console messed up
Posted: Sun Oct 18, 2009 6:05 pm
by Tracy
Not sure how the pm works, here is the link, thanks
Re: admin console messed up
Posted: Sun Oct 18, 2009 6:31 pm
by replytomk3
Are you on any instant messaging services?
Re: admin console messed up
Posted: Sun Oct 18, 2009 6:32 pm
by replytomk3
Send me the admin login info. I will take a look at the products module. Are you actively using the module?
Re: [solved]admin console messed up
Posted: Sat Oct 24, 2009 6:03 am
by Tracy
Thankyou so much replytomk3 for spending the time / going out of your way to look into my mess up. Once the host changed the owner permissions which you suggested, I was able to delete the last module installed which was the Products module. The admin console went back to normal after that. Now although I thought I wanted to use it I'm afraid to try it again - even though I have been successful using it in another instance of CMSMS on another server.