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Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 2:35 pm
by johnomcm
On my page that I am doing.  The website sometimes loads up and sometimes it does not.

In IE I get an Internet Explorer cannot display the webpage error.
In Firefox I get a blank page.

If I hit F5 a few times it loads up.  Then I go back into it, still comes up blank or the error message.

Website being hosted on Slicehost. CMS Made Simple 1.6.6 "Bonde"

We have another website on CMS Made Simple 1.5.3 "Arecibo"

Is there any settings that I am missing in 1.6.6?

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 2:57 pm
by Rolf
System Information?

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 3:03 pm
by johnomcm
CMS Version
1.6.6

Installed ModulesCMSMailer
1.73.14

FileManager
1.0.1

MenuManager
1.6.2

ModuleManager
1.3.1

News
2.10.3

nuSOAP
1.0.1

Printing
1.0.4

Search
1.6.1

ThemeManager
1.1.1

TinyMCE
2.5.5

CGExtensions
1.17.4

CGSimpleSmarty
1.4.3

Products
2.4.3

FrontEndUsers
1.6.10

CGPaymentGatewayBase
1.0.3

Orders
1.6.1

Promotions
1.0.2

FRShipping
1.1

FRTaxes
1.0.1

FormBuilder
0.5.12

SelfRegistration
1.2.5

SystemInfo
0.1.2

PriceBasedShipping
1.0.2

Cart
1.4.2

Captcha
0.4

Calendar
0.8.2

CustomContent
1.5.3

LightBox
1.0.1

MovedPages
0.1

NMS
2.2.3

Statistics
0.9.2

System Info:
Server API (server_api):
apache2handler 

Server Database (server_db_type):
MySQL (mysql) 

Server Database Version (server_db_version):
5.0.51a

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 3:33 pm
by Rolf
Thx johnomcm

Would you please paste the whole System Information in here?

Grtz. Rolf  :)

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 3:54 pm
by johnomcm
Rolf wrote: Thx johnomcm

Would you please paste the whole System Information in here?

Grtz. Rolf  :)
Sorry about that.


Permission Informationtmp:
/var/www/....../htdocs/tmp (0777) 

templates_c:
/var/www/....../htdocs/tmp/templates_c (0777) 

modules:
/var/www/....../htdocs/modules (0777) 

File Creation Mask (umask):
/var/www/....../htdocs/tmp/cache (0777) 

config_file:
0444 
config.php

Server Software (server_software):
Apache/2.2.8 (Ubuntu) mod_python/3.3.1 Python/2.5.2 PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g 

Server Operating System (server_os):
Linux 2.6.16.29-xen On x86_64 

PHP INFO:

Current PHP Version (phpversion):
5.2.4-2ubuntu5.6 

md5 function (md5_function):
On (True) 

GD version (gd_version):


tempnam function (tempnam_function):
On (True) 

Magic quotes in runtime (magic_quotes_runtime):
Off (False) 

PHP Effective Memory Limit (memory_limit):
64M 

Maximum Execution Time (max_execution_time):
60 

PHP Safe Mode (safe_mode):
Off (False) 

Session Save Path (session_save_path):
/var/lib/php5 (1733) 

Session Use Cookies (session.use_cookies):
On (True) 

Checking if the httpd process can create a file inside of a directory it created (create_dir_and_file):
PHP register_globals (register_globals):
Off (False) 

PHP output_buffering (output_buffering):
On 

disable_functions in PHP (disable_functions): 
PHP Open Basedir (open_basedir):

 
Test for remote URL (test_remote_url):
fsockopen: Connection ok! 
fopen: Connection ok! 

File uploads (file_uploads):
On (True) 

Maximum Post Size (post_max_size):
8M 

Maximum Upload Size (upload_max_filesize):
8M 

Basic XML (expat) support (xml_function):
On (True) 

Test file_get_contents (file_get_contents):
On (True) 

Test ini_set (check_ini_set):
On (True)


CONFIG INFORMATION:
Config Informationphp_memory_limit:
 
process_whole_template:
false

max_upload_size:
8000000

default_upload_permission:
664

assume_mod_rewrite:
false

page_extension:
 
internal_pretty_urls:
false

use_hierarchy:
true

debug:
false

output_compression:
false

root_url:
http://www.................com

root_path:
/var/www/.............../htdocs (0777) 

previews_path:
/var/www/.............../htdocs/tmp/cache (0777) 

uploads_path:
/var/www/.............../htdocs/uploads (0777) 

uploads_url:
http://www.................com/uploads

image_uploads_path:
/var/www/.............../htdocs/uploads/images (0777) 

image_uploads_url:
http://www...............com/uploads/images

use_smarty_php_tags:
false

locale:
 
default_encoding:
utf-8

admin_encoding:
utf-8

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 7:21 pm
by Rolf
johnomcm

Did you try to increase:

PHP Effective Memory Limit (memory_limit):
64M

Maximum Execution Time (max_execution_time):
60


Perhaps you can pm me a link to your site?

Rolf

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 8:00 pm
by johnomcm
um... that is what it already says.

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 8:06 pm
by Rolf
johnomcm wrote: um... that is what it already says.
Yes, but did you try to increase this  ;D

Did you install some new modules lately? When started this behavior?

Have you looked at the content of the index.php in the root yet?
Any strange code in there?

Rolf

Re: Page Loading and Not Loading issues.

Posted: Fri Oct 09, 2009 8:10 pm
by johnomcm
No strange code in index.php.

Where would I go to increase it?

Re: Page Loading and Not Loading issues.

Posted: Sat Oct 10, 2009 7:13 am
by Rolf
Change this in the config.php:

Code: Select all

# If you are experiencing propblems with php memory limit errors, then you may
# want to try enabling and/or adjusting this setting.
# Note: Your server may not allow the application to override memory limits.
$config['php_memory_limit'] = '128M';
Add this into the config.php

Code: Select all

ini_set('max_execution_time', 120);
Hope this helps.

Rolf wrote: Did you install some new modules lately? When started this behavior?

®olf  :)

Re: Page Loading and Not Loading issues.

Posted: Mon Oct 12, 2009 7:17 am
by panda
I have the same problem. We've developed couple of websites using CMSMS and since 1.6.5 both two new are doing the same as johnomcm. We are hosted always the same, on our server.

Sometimes it happen, sometimes not, which is almost impossible to get into it. Not even on the frontend, but also in backend. Never happen before 1.6.5.

----------------------------------------------

Cms Version: 1.6.5

Installed Modules:

    * CMSMailer: 1.73.14
    * FileManager: 1.0.1
    * MenuManager: 1.6.2
    * ModuleManager: 1.3.1
    * News: 2.10.3
    * nuSOAP: 1.0.1
    * Printing: 1.0.3
    * Search: 1.6.1
    * ThemeManager: 1.1.1
    * TinyMCE: 2.5.4
    * CGExtensions: 1.17.2
    * CGSimpleSmarty: 1.4.3
    * Products: 2.4.3
    * Thumbnails: 0.1.1
    * NeoGallery: 0.2.0-svn
    * FormBuilder: 0.5.12
    * Captcha: 0.4


Config Information:

    * php_memory_limit: 32M
    * process_whole_template: true
    * max_upload_size: 128000000
    * default_upload_permission: 664
    * assume_mod_rewrite: true
    * page_extension:
    * internal_pretty_urls: false
    * use_hierarchy: true


Php Information:

    * phpversion: 5.2.6
    * md5_function: Zap (ANO)
    * gd_version: 2
    * tempnam_function: Zap (ANO)
    * magic_quotes_runtime: Vyp (NE)
    * memory_limit: 32M
    * max_execution_time: 30
    * safe_mode: Vyp (NE)
    * session_save_path: /var/lib/php/session (0770)


Server Information:

    * Server Api: apache2handler
    * Server Db Type: MySQL (mysql)
    * Server Db Version: 5.0.45


----------------------------------------------

Re: Page Loading and Not Loading issues.

Posted: Mon Oct 12, 2009 9:07 am
by Rolf
@ panda
Have you tried to increase the PHP Effective Memory Limit (memory_limit) and Maximum Execution Time (max_execution_time)?

Have you checked the php errorlog yet? Is there something to work on...

Or with debug set to true?

Rolf

Re: Page Loading and Not Loading issues.

Posted: Mon Oct 12, 2009 3:24 pm
by johnomcm
Rolf wrote: Change this in the config.php:

Code: Select all

# If you are experiencing propblems with php memory limit errors, then you may
# want to try enabling and/or adjusting this setting.
# Note: Your server may not allow the application to override memory limits.
$config['php_memory_limit'] = '128M';
Add this into the config.php

Code: Select all

ini_set('max_execution_time', 120);
Hope this helps.

Rolf wrote: Did you install some new modules lately? When started this behavior?

®olf  :)
Our:
$config['php_memory_limit'] = '';

I can not find: ini_set('max_execution_time', 120);

Re: Page Loading and Not Loading issues.

Posted: Mon Oct 12, 2009 3:31 pm
by Rolf
johnomcm wrote: Our:
$config['php_memory_limit'] = '';
Change this into:

Code: Select all

$config['php_memory_limit'] = '128M';
johnomcm wrote: I can not find: ini_set('max_execution_time', 120);
Correct, therefore I said: add this into the config.php...  ;D


Grtz. Rolf  ;)

Re: Page Loading and Not Loading issues.

Posted: Mon Oct 12, 2009 3:35 pm
by johnomcm
Rolf wrote:
johnomcm wrote: Our:
$config['php_memory_limit'] = '';
Change this into:

Code: Select all

$config['php_memory_limit'] = '128M';
johnomcm wrote: I can not find: ini_set('max_execution_time', 120);
Correct, therefore I said: add this into the config.php...  ;D


Grtz. Rolf  ;)
OK.  I added those in there and it still does that.