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READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 4:36 pm
by Ronny soandso
I asked help for a hacked site in installation and set up. Someone tried to help a lot but the problem persisted (site was reinstalled and up but admin login remained problematic).  He changed a lot in it as I gave him full access. At last I noticed he was fed up. ut I was stuck with  changed files. So posted a request in the commercial support section.  Reasoning that this was important for me and if I pay a person he will finish it. I didnt refer to the other topic or his name. But then this guy then posts my private emails in the forum because he is offended. The mod refuses to take it down. The problem as it turns out at and I was afraid of is really unsolvable (1st i got the message it was up & running but then the admin doesnt work properly anymore). The commercial support says that too many things were changed.

I therefore seriously warn people not only to give anybody from the cmsms community their passwords but also to be extremely carefull sending emails to it cmsms members. Because they might be publiced without permission on the cmsms forum. And the cmsms mods dont take it down. as it is argud I should have mailed the poster of my emails (the idea that the poster could have emailed me instead of posting emails didnt occur!).  It is extremely poor practice and you really have to think twice as the chance of you needing support if you choose cmsms is big and therefore the chances yoiu are confronted with this behavior.  http://forum.cmsmadesimple.org/index.ph ... 356.0.html

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 5:46 pm
by alby
PLEASE STOP THIS FLAME!
Ronny soandso wrote: The problem as it turns out at and I was afraid of is really unsolvable (1st i got the message it was up & running but then the admin problem surfaced again). The commercial support says that too many things were changed by someone else and needs to transfer the db piece by piece now.
In prev topic you say:
The site has been fixed already btw by a cmsms wiz for a very reasonble fee.
it's SOLVED or not?
If is not, revamp your topic in Commercial forum and not open a new topic!

Ronny soandso wrote: I therefore seriously warn people not only to give anybody from the cmsms community their passwords but also to be extremely carefull sending emails to it cmsms members.
This is a best practice in any case!

Ronny soandso wrote: Because they might be publiced without permission on the cmsms forum. And the cmsms mods dont take it down.
I don't know if there was sensitive data (very bad) and bad thing to publish private message but IMHO in first time I think is better used warning and not punish
If user persist then ...

Alby

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 5:55 pm
by Ronny soandso
You r right. I heard the problem was solvd already but then the corruptd admin surfaced again. He is still studying it. But is would have been easier to have one person work on it untill the end.

Furthermore. I dont ask punishsment. I was helped. I can even understand why he dosnt understand that his help turned out bad for me.

This is no flame. The mod locked the main toic (se under) therby prohibiting me to respond!  Also I have the right to ask to take the topic out. As this is refused I honestly think this is is becoming a very serious matter of privacy breach which should come out in the open. I will try to get it in the open. If you choose software - commercial or not - you choose for their support - commercal or not - too.

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 6:17 pm
by RonnyK
What is this for topic ?

You have an issue, someone is trying to help, and you blame the entire system and its people? ?

What does this issue you are experiencing have to do with the system? or its people..

I understand you have an issue with an attack, but you cant expect the entire community to hold your hand.... Backups are necessary to handle stuff, and since the 1.2-series no CMSMS attack has been registered... Only attacks by shared-hosting or other areas....

Really I dont understand why you write topics with such subjects....

Ronny

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 6:22 pm
by Ronny soandso
Thank you for taking notice. But the issue is that it is simply illegal to post private msgs and refusing to take it down. That refusal is by the mods and the community member that posts. The purpose of this post is to see if this is common practice in the cmsms community. reading the answers it is. So very serious warning is in place.

Strangest thing is that the problem arose when I did the opposite of holding hands: I requested commercial support (on which the other was offended without cause).

PS you understand better if you know there has been an adwods campain for this so there really was time pressue. Ad believe me no firm wants to be comfonted with practices like this :o

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 6:32 pm
by RonnyK
That is not the issue I have with this kind of postings....

The issue is that you have a site with an issue, and now blame the entire system and its community....

But I do agree that it is NOT done to post PMs in the open-board, without having asked too..... I didnt understand that as a thing... I only react on the feeling I get that it seems like blaming the system and community for an issue that you have, or have with one user....

Ronny

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 6:38 pm
by Ronny soandso
RonnyK wrote: That is not the issue I have with this kind of postings....

The issue is that you have a site with an issue, and now blame the entire system and its community....

But I do agree that it is NOT done to post PMs in the open-board, without having asked too..... I didnt understand that as a thing... I only react on the feeling I get that it seems like blaming the system and community for an issue that you have, or have with one user....

Ronny
Then I should warn against the moderators on the support forum. Who refuse to take action against plain illegal activities of some members. Unfortenately the mods are leading members of this community.

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 6:39 pm
by Ted
Whoh, now!

1. Mods refused to take it down?  It was removed within an hour.  I haven't checked my email in several -- sorry I wasn't spending this beautiful day waiting by the computer for your complaint.
2. Commercial support request?  I didn't get anything -- I run a professional support service company and haven't gotten any emails all day.

How dare you put down the entire community because of the actions of one user.  The moderators and developers have lives too -- it's Saturday for god's sake and we all have families.

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 6:47 pm
by Ronny soandso
i had several replies from ted@cmsmadesimple.org who didnt tell me he who take the topic out. Just he was annoyed at me posting these requests. You send them some 5 hours ago. Then you simply lcked thetopic leaving it to other mods to open if they so wished. Thatindicates it is NOT taken out.

Morever the whole topic is still there .  

I would suggest you take the topics out now. Both of them please.

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sat Jun 06, 2009 11:16 pm
by calguy1000
Point #1:
Could you not tell by reading your email that ted@cmsmadesimple.org was used to send an automated message? and that a person was not manually copying and pasting the links in your emails every time.   If you could not tell that... then you may have deeper problems than one non working site.    However now this issue has been corrected, and hopefully you don't try accusing somebody named 'no-reply' as being a member of the dev team.

Point #2:
You said:
But the issue is that it is simply illegal to post private msgs and refusing to take it down
Strictly speaking this is not true.   If you send an email or letter to me, that email or letter becomes my 'property'.  I am entitled to do what I want with the contents of said email or letter, including posting them publicly.  I did not have chance to read the thread that this topic is about.  But if private messages were posted in a thread than it probably was poor behaviour on the part of that person... but not illegal.

Point #3:
Not doing your thinking, or research on the person you entrusted your site to, and then having difficulties is not the fault of the community, it's your fault.   We have over 14000 registered users on this forum, we haven't run them all through credit checks, security, checks, etc... Not even you.   It's your responsibility to find out if the person you are trying to work with is credible and has the needed experience and a good reputation.  

Point #4:
If you had a problem you could have attempted to contact one or more of the administrators privately in an attempt to gain help to resolve this problem.  You did not, you reported 3 posts within one hour, then 1.5 hours after that (on a weekend) you decided to flame this community in its entirety.  Also bad behaviour.

Conclusion:
You've just lost credibility you may have had with this community, and we will probably be hard pressed to work with you from now on.

This flame war is now ended.

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Sun Jun 07, 2009 1:34 am
by tyman00
I am the moderator that he is talking about. I asked him not to report the same topic 3 times in a matter of a few hours. Two reports came within 10 minutes of the other and they were reporting the exact same post number. I sent him a PM to ask him not to do that because it was annoying. I locked the topic because it was going nowhere but further downhill.

He replied to my PM asking me to delete the whole topic. I did not want to do so because I really thought the content of the whole topic (derailed as it got) did have some good advice and help. He mentioned the fact that he did not want his company name listed in the email. I deleted that part of the email that was posted in the topic for him and noted it with a "deleted by moderator". I instructed him what I would do. I work in a industry where personal information security is a very high priority, I am fairly comfortable saying that the rest of the email had nothing else that would be incriminating. If he was worried about everyone reading that he was less than helpful in his emails he should have been more aware of what he was emailing to other people. It was far from illegal and did not constitute a very poor and unwarranted smite to the whole community.

If he didn't like that the whole post was deleted he should have notified me. I am not an unreasonable man, I could have worked with him to get out what he wanted... I took out everything he was worried about in his first message to me. How was I supposed to know that there was more he was worried about when he did not notify me.

Re:

Posted: Sun Jun 07, 2009 8:20 am
by alby
acc ...
I had written a good guideline in prev topic  :-\

Alby

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Thu Jun 11, 2009 4:46 am
by viebig
this post if off-topic from the start.

As a community member, I suggest to simply delete this topic that simply dont help anyone.

Also, for Ronny soandso, I feel bad about what happened to your site. It's not anyones fault, can happen.

That's why backups and constant upgrades are necessary for all web systems.

Don't judge cmsms for a personal problem with a member.

Calm down and try handling problems with serenity, good luck and success.

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Thu Jun 11, 2009 3:57 pm
by vilkis
Hi,

I suggest to not delete this topic. It is history of the community but not only that. It shows how professional and polite the main devs and moderators are. And maybe a new member of the community, reading this topic, will understand that he must be polite and do not blame all community without reason.

vilkis

Re: READ ME 1ST BEFORE DECIDING FOR CMSMS

Posted: Thu Jun 11, 2009 6:43 pm
by viebig
vilkis wrote: Hi,

I suggest to not delete this topic. It is history of the community but not only that. It shows how professional and polite the main devs and moderators are. And maybe a new member of the community, reading this topic, will understand that he must be polite and do not blame all community without reason.

vilkis
Actually, you have a point. I withdraw my opnion about deleting this topic.

Regards

G