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Knowledge Base Implementation
Posted: Thu Feb 26, 2009 9:06 pm
by DougWare
Has anyone integrated a knowledge base (searchable articles) into CMSMS?
I tried the Articles module, which would work great it was searchable.
I would love to hear how someone's done something similar to this....
Doug
Re: Knowledge Base Implementation
Posted: Thu Feb 26, 2009 9:53 pm
by Duketown
DougWare,
I didn't try it, but would it not be an option that every article is a page.
Make sure that the page is not shown in the menu.
Due to the fact that the page is active (make sure it is), its content will be added to the search module index.
There are posting that note out that this shows pages that are not to be seen, but you might benefit from it.
Another method could be to use a prefix in the alias of the pages to be shown in the menu and then use the parameter includeprefix on the menu tag.
All the knowledge will be put in the various pages and the search module does the rest.
Another alternative would be to extend the Articles module to add information to the search index (needs programming). However that means additional typing since the Articles module allows pdfs to be connected. The administrator will have to add search items to the search index. This is definitly an alternative which take some time to accomplish.
Duketown