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HELP!! Install failing to connect to database in Step 5

Posted: Sat Feb 21, 2009 1:17 am
by amberh
I have a site I have to get going this weekend.  I have checked all my settings and spent about 2 hours with hosting tech support and can not get the installation to connect to my database.  I am using version 1.5.2 hosting is with hostgator.

I have tried everything any suggestions would be appreciated.  Should I try an older version?

Re: HELP!! Install failing to connect to database in Step 5

Posted: Sat Feb 21, 2009 4:02 am
by viebig
pm with details, I can troubleshoot this for you!

Re: HELP!! Install failing to connect to database in Step 5

Posted: Mon Feb 23, 2009 3:11 pm
by Pierre M.
amberh wrote: ...spent about 2 hours with hosting tech support and can not get the installation to connect to my database.
Incredible ! Consider another hosting provider.

Pierre M.