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[solved]why can't I get past the database info?

Posted: Wed Jan 21, 2009 7:30 am
by Tracy
Ok, I've installed successfully at least 3-4 times. I've created my database and have been granted permissions

The screen that asks for the db name, username and password are stumping me. Do I have to preceed them with anything like cms_username? I believe the last time I entered the account name_username and accountname_dbname but the password just alone. Although, I have done this and tried all sorts of senarios with no luck. Can anyone help me out? Thankyou

Re: why can't I get past the database info?

Posted: Wed Jan 21, 2009 5:13 pm
by Nullig
The naming is exactly what you used when you set up the database.

Nullig

Re: why can't I get past the database info?

Posted: Wed Jan 21, 2009 6:24 pm
by Tracy
Yes that's right, I entered it exactly about 50 times and used other senarios for example the account name_ etc. with no luck. So any other ideas what the problem may be? ???

Re: why can't I get past the database info?

Posted: Wed Jan 21, 2009 6:26 pm
by jmcgin51
the db name is not always exactly what you used when you set up the db.  Some hosts add a prefix to the db name, so make sure your host isn't doing this, or if they are, find out exactly what the full db name is (including their prefix)

[solved}Re: why can't I get past the database info?

Posted: Wed Jan 21, 2009 8:57 pm
by Tracy
Success! I phoned the host. With this host I don't need to preceed the username and dbname with anything. It was the host address I had wrong. I had left it default at "localhost" which I had done before on other servers. Thanks for the help. I am so happy!