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URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:07 pm
by skim1114
I just got an email this morning from a client saying her site was getting errors. Come to find out so are all of my other CMSMS sites.
Check out this one to view the errors across the board:
http://gemglass.com/
I have cleared my cache on one which then rids the errors, but still no site like this one:
http://danceswithdogsmaine.com
The back end has errors as well, such as "--add me" everywhere.
All sites were working just yesterday.
I also tried a fresh install on a test site and while it displays properly, I am getting admin errors that I've not run into before and I've gone through the setup process on CMSMS sites many times without errors.
Please help as this can be a huge problem for me.
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:19 pm
by JeremyBASS
If All sites were working just yesterday, what was that last thing you have done to the site... template change..? install anything... ?
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:23 pm
by skim1114
I'm not certain it was just yesterday that they weren't working. But in the past few days which seems like a coincidence since the CMS was just updated.
I have not installed or done anything to any site in the past few weeks which leads to me to believe it's not an error on my part.
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:28 pm
by JeremyBASS
Ok... well this is the the next step... what CMSMS version, any server errors? ask you host if unsure on that... what php version?
is your admin workng?
one thing you can do off the bat is if your admin is working is to creat a blank html template with the {content} tag in it... put it to one page and test it.. if that works then it's part of you template...
pick a simple page to test first...
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:33 pm
by JeremyBASS
Just checked your admin seems to be working.. based off your
string(114) "Smarty error: [in template:20 line 1]: [plugin] unknown tag - 'process_pagedata' (core.load_plugins.php, line 124)" string(106) "Smarty error: [in template:20 line 5]: [plugin] unknown tag - 'sitename' (core.load_plugins.php, line 124)" string(103) "Smarty error: [in template:20 line 5]: [plugin] unknown tag - 'title' (core.load_plugins.php, line 124)" string(106) "Smarty error: [in template:20 line 6]: [plugin] unknown tag - 'metadata' (core.load_plugins.php, line 124)" string(108) "Smarty error: [in template:20 line 7]: [plugin] unknown tag - 'stylesheet' (core.load_plugins.php, line 124)" string(103) "Smarty error: [in template:20 line 48]: [plugin] unknown tag - 'menu' (core.load_plugins.php, line 124)" string(113) "Smarty error: [in template:20 line 55]: [plugin] unknown tag - 'global_content' (core.load_plugins.php, line 124)"
Fatal error: Call to undefined function: smarty_cms_function_process_pagedata() in /nfs/c03/h05/mnt/47442/domains/gemglass.com/html/tmp/templates_c/%%7E^7E8^7E8F1701%%template%3A20.php on line 5
it looks like you may need to post your template your working off and you CMSMS version
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:40 pm
by skim1114
I just tried a simple template like you suggested which is below:
Code: Select all
{process_pagedata}
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<__html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" >
<head>
<title>{sitename} - {title}</title>
{metadata}
{stylesheet}
</head>
</__body>
<!-- start content -->
<div id="content">
<h1>{title}</h1>
{content}
</div>
<!-- end content -->
<__body>
</__html>
Then I used it for a test page which is here:
http://www.danceswithdogsmaine.com/test.html
Yes, my admin is working, but there are "--add me" words everywhere.
My server is fine, I've already checked in with that. My server uses PHP 4, with an option, per domain to switch to php5.
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:46 pm
by skim1114
Another note,
Each of my sites are on different versions of the CMSMS so it's not tied to one version.
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:49 pm
by JeremyBASS
>>>>Each of my sites are on different versions of the CMSMS so it's not tied to one version.
still need to know...
First was there content in that page?... no tags came through it seems... try reuploading your files... lib and plugins especially... you should back up your db if you need... after that it's piece by piece... also is this an upgraded site.. if so did you run the upgrade script?
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 5:58 pm
by skim1114
This site is 1.4.1. I tried to upgrade another domain and I'm getting the same errors.
Yes, there was content on that page. I have tried to reupload the lib and the plugins. I've actually tried to do a complete reinstall on a test site and although the templates function properly, the admin does not.
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 6:04 pm
by JeremyBASS
1.4.1 has been real stable for me... did you run the upgrade script when you updates? sorry I realy do need questions I ask anwsered ... they help rule things out...
On thought is to if you can start from sratch... then import you DB... thats the drity quick way... if it doesn't work then you can restore to your last point when the site worked... if you don't have a back-up, you may want to note that it'd be hand to do one at least weekly...
You said you are on a server that run php4 are 5 ... which one is it running under? if under 4 .. try switching to 5
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 6:11 pm
by skim1114
1.4.1 works well for me too. Like I said, I haven't touched this particular site in months really. This one I didn't not upgrade.
I did start from scratch on one site which then cleared the front end except my menus weren't working. The admin area was bumping me out to the login page each time I clicked on something. I'm actually trying this again...again...to see if I get a different result.
I tried switching to php5, that didn't work, so I switched it back to php4.
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 6:26 pm
by JeremyBASS
Stay on 5... If I'm not mistaken the last revs are meant more for php5... *dev correct if wrong*... anyways...
>>>The admin area was bumping me out to the login page each time I clicked on something.
that seems to be an issue of 1.5 (I'm not saying that's what is installed)
Right now... if you saying that... this one site, lets take one at a time, if it is a new install... delete all, switch to php 5, install 1.5.1, (I’ve test 3 site with no issues) and lets look at the defaults...
If it was me this is the route I'd take... once we have a working install then you have the steps to do for the other sites...
[SOLVED] URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 6:45 pm
by skim1114
Apparently my host had transferred my sites so I needed to make one tiny (yet very significant) change to the config file and that was it.
Problem solved. Thank you to Ted Kulp for his resolution and thanks everyone else for trying.
s.

Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 6:48 pm
by JeremyBASS
So what was the small change?
Re: URGENT! Errors on all of my CMSMS sites!
Posted: Mon Dec 08, 2008 8:04 pm
by Ted
The path to her websites changed. She just needed up date config.php with the new path and all was well.
If "unknown tag" shows up for core plugins, it's a dead giveaway that it's a root_path issue.