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Re: HELP - ADMIN page gives blank white screen
Posted: Mon Nov 17, 2008 6:18 pm
by alby
sp119 wrote:
ANY IDEAS WOULD BE APPRECIATED on how I can quickly resolve this issue!!!
usual:
- active debug in config.php
- look in html source
- look in error server logs
Alby
Re: HELP - ADMIN page gives blank white screen
Posted: Mon Nov 17, 2008 8:29 pm
by alby
sp119 wrote:
I just noticed when I turn error checking on in the config file and load the main page of the site (
http://www.ce.gatech.edu)
Notice should not be problem
Try with a sqltool (ex: phpmyadmin) to disable Banner module (or if you have installed a new module)
in [cms_]modules toggle switch to 0 "active" field for this module
Alby
Re: HELP - ADMIN page gives blank white screen
Posted: Mon Nov 17, 2008 9:10 pm
by Pierre M.
Hello Sean,
How is your /admin folder doing ?
Do you get the blank page from the start or after keying username and passowrd ?
Can you please remonitor your http logs (access and error) while you make a login attemp ?
Any news from your webserver / PHP / security provider ?
Pierre M.
Re: HELP - ADMIN page gives blank white screen
Posted: Tue Nov 18, 2008 12:13 pm
by alby
sp119 wrote:
Thanks for your suggestions. I'll let you know how the full install goes and if that solves the problem.
Ok, but first check if you have a rewrite issue, disabled this in admin folder with .htaccess and look for right url in access/error logs
Alby
Re: HELP - ADMIN page gives blank white screen
Posted: Tue Nov 18, 2008 1:32 pm
by alby
sp119 wrote:
I don't understand what you mean. How do I disable this in the admin?
Put a .htaccess in admin folder with:
RewriteEngine Off
Alby
Re: HELP - ADMIN page gives blank white screen
Posted: Tue Nov 18, 2008 2:25 pm
by alby
sp119 wrote:
Tried that. Still no success.
- Have you look for right GET in access log and error in error log
- Put a php file in admin folder and try to display
Alby
Re: HELP - ADMIN page gives blank white screen
Posted: Tue Nov 18, 2008 5:05 pm
by Pierre M.
Pierre M. wrote:
Can you please remonitor your http logs (access and error) while you make a login attemp ?
Only "blank page" isn't enough information. What do the logs say has happened server side ? What are the http response headers (use Firefox webdev toolbar) ? What is the source of this "blank page" ?
Pierre M. wrote:
Any news from your webserver / PHP / security provider ?
Tell us more about the OS, the webserver, its activated modules (rewrite, security, cookies...), its settings...
Is a phpinfo() running well under the /admin folder ? Is a simple static HTML page well hosted there ?
Does another PHP session enabled software work in the same context ?
Pierre M.