CMS Made Simple Forums

Hello,

I have an issue with my server when trying to use the NMS module.  Basically, I installed a fresh copy of CMSMS "Jamaica" and added the required modules for NMS.  When I go into the admin, I see the list menu items for NMS, but can not click on anything. I thought it was a bug with NMS, but I installed the same CMSMS with the same modules on another server, and it works flawlessly.

I have attached a screen grab of what I see when I go and admin the NMS site.  It should show the lists or no lists with a link to add a new list.

It appears to use some Ajax to display the different screens and I am wondering if something needs to be tweaked on my server to allow this.

Thanks very much!

Dave Leger

PS. BTW, CMSMS and NMS are great products!  I have just discovered them and will be using them in the future for many projects!

What version of PHP are you using?
What is the memory_limit?

Nullig

I am using PHP Version 5.2.2

I created an .htaccess file with
My phpinfo(); can be viewed here:

http://attiscorp.merge.ca/test.php

Thanks for the quick reply

I am still having this issue with the latest CMSMS version 1.4.1 and the latest NMS module 2.2.

In the admin, when I go into the "Newsletter Made Simple" section, I see the NMS tabs and for a quick second, I see what I should be seeing (No Lists, Create a List Link, etc), but it disappears right away and I can not click on any of the NMS menu tabs.

I know it must be a limitation of my server as I've been able to install on another server, no problem.  Any ideas what I may need to tweak?

Here is the demo site, if somebody could have a look, I would be very gracious!

http://d20910659.t136.merge.ca/admin/

User: demo
Pass: demo

Extensions >> News Letter Made Simple

Thanks so very much!

Dave Leger


PS. I have no other issues with any other functinality of CMSMS.  Just the NMS module...

daveleger wrote: I am still having this issue with the latest CMSMS version 1.4.1 and the latest NMS module 2.2.

In the admin, when I go into the "Newsletter Made Simple" section, I see the NMS tabs and for a quick second, I see what I should be seeing (No Lists, Create a List Link, etc), but it disappears right away and I can not click on any of the NMS menu tabs.

I know it must be a limitation of my server as I've been able to install on another server, no problem.  Any ideas what I may need to tweak?

The page is not complete and I see that you have cgi

Try to update memory to 32M (from 1.3+  you can do directly in config.php in first value)
and active debug in config and look for other error in your server logs

Alby

Thanks for the quick reply Alby.

I've increased the memory limit to 32M and enebaled debugging.  I don't see any errors in the server logs.

Very weird!

Any other ideas?

Dave

daveleger wrote: Any other ideas?

I see:
Fatal error:  Allowed memory size of 33554432 bytes exhausted (tried to allocate 40 bytes) in /hsphere/loc......

Try to 36M in config.php

Alby

Ouch...

I increased it to 100MB and I get this...

Fatal error:  Allowed memory size of 104857600 bytes exhausted (tried to allocate 40 bytes) in /hsphere/local/home2/attis/attiscorp.com/lib/classes/class.module.inc.php on line 2010


I'll have a look at class.module.inc.php on line 2010

Dave

daveleger wrote: I increased it to 100MB and I get this...

Uninistall, delete NMS folder and re-upload NMS folder

Alby

This is the 3rd time I've tried and each time was from scratch.

I will try again...

Dave

daveleger wrote: This is the 3rd time I've tried and each time was from scratch.

Module Manager works?

Alby

Yes, the module manager works.  Should I try to install NMS using the XML file?

I'm positive it's something wrong with my server setup (my web hosting provider's server). I tried it on two different servers hosted by the same company, same results.  When I tried it on another server hosted on a different provider, it worked no problem...

daveleger wrote: When I tried it on another server hosted on a different provider, it worked no problem...

For me it's FastCGI
Strange that you don't have notice in error logs

Alby

Problem has been solved.

By adding...
It fixed the problem.

Thanks for your help Alby!

Dave Leger