Page 1 of 1

SOLVED : FEUser - problem with Lost Username Template

Posted: Thu Jun 26, 2008 8:23 pm
by Gillian.Hesse
Hi there,

When I select the "Forgot Your Login Details?" link nothing happens.  I am using the default lost username template.  The problems seems to be that the smarty variable $controlcount is 0, so the lost username form is never generated.

Any idea why this variable is set to 0?  All the other links seem to work fine.

thanks

Gill

Re: FEUser - problem with Lost Username Template

Posted: Thu Jul 10, 2008 5:24 pm
by billandsonia
Yep. Same problem here... Any luck with a solution yet?

Re: FEUser - problem with Lost Username Template

Posted: Thu Jul 10, 2008 5:30 pm
by billandsonia
Did you check "Ask in lost username?" on the properties you want included in the form? Edit your group in Frontend User Management, and make sure at least one property is checked as "Ask in lost username" I had the same problem until I found the solution here in the forums.

Re: FEUser - problem with Lost Username Template

Posted: Thu Jul 10, 2008 6:18 pm
by Gillian.Hesse
Thanks,

That was exactly the problem.  I had it set in one of my groups, but it appears that it needed to be set in all the groups. 

thanks again

Gill

p.s. I also searched thru the forum but couldn't find anything!