CMS Made Simple Forums

I've got an issue with a site I'm working on. For some reason the site seems to hang when trying to load a page. On occasions when it does load up the page the styling has been removed so all you see is a long list of pages.

The site has about 65 pages and only has the following modules installed:

Calendar
Image rotator
FCKEditor
Jobs

I've checked the phpinfo results and its stating the mysql as

MySQL Support enabled
Client API version 3.23.49

The one I'm testing on is 4.1.11

Could this have an effect on the slow loading times?

When you look at the source of the generated page, there is a line near the bottom that shows how long it took to process the page. What does it say?

Usually, if it takes too long to process, it's an overloaded webserver or MySQL server that is at fault.

Nullig

The web host support has come back with this statement

"I can only confirm that there are no connectivity issues with the shared server at this time. for this reason the results you are getting will either be caused by something local, or, by something you have uploaded to the website."

"You are using a shared hosting system so it is being used by thousands of other customers at any one given time. If there was any issues at all then we would be aware of it within seconds of it happening. Therefore I am sure you understand when I say that if there was a problem both us and our engineers would be able to confirm this."

"I cannot find any issues so this appears to be an administration error or something more local."

Are they just trying to wash their hands of it?

Nullig wrote: When you look at the source of the generated page, there is a line near the bottom that shows how long it took to process the page. What does it say?

can you please tell us this.

On occasions when it does load up the page the styling has been removed so all you see is a long list of pages.

might be a memory issue.

The home page is




The site will load pretty quickly at time but as you go through the site, at some point it'll just hang waiting for the page to load.

You are using a shared hosting system so it is being used by thousands of other customers at any one given time.

A good hoster has only 60 - 100 customers per server. Thousands could mean 5000 customers on a server which all take processing time, such an environment isn´t really useful for a cms.

Greats from Germany
LeisureLarry (interiete.net)

cubix wrote:

On occasions when it does load up the page the styling has been removed so all you see is a long list of pages.

might be a memory issue.

Yes. http logS are usefull to diagnose this.

Pierre M.