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[SOLVED] Install Problem-Step 3 (or Step 10 of FTP Quick Install) - Blank Screen

Posted: Thu Dec 27, 2007 5:25 am
by bwkostka
I'm stuck on Step 3 of the installation process (or Step 10 of FTP Quick Install).  Please note that I'm not a programmer/IT professional.  I believe I've plugged in my database info correctly.  When I click the "Continue" button to go the Step 4, I simply get a blank page.

I am using Modevia (which is one of CMSMS's recommended web hosts) to host my site.  I'm not sure of the hosting specificiations (but have inquired to Modevia).  I believe the server is running Unix and the database is MySQL 5.0.32.

I should note that I made it through Step 1 of the install with flying colors and received all green checkmarks.

It also may be worth noting that I do not have a domain name and am piggybacking off of Modevia (e.g. www.sitename.modevia.com).  Also, i could not use the basic database name (cms), user name (cms_user) and password (cms_pass) as suggested in the FTP Quick Installation, as they were already used by someone else with Modevia.

Any help would be greatly appreciated.  From what I can tell, CMSMS looks just like what I've been searching for and I'm anxious to give it a test drive!

Re: Install Problem - Step 3 (or Step 10 of FTP Quick Install) - Blank Screen

Posted: Thu Dec 27, 2007 2:24 pm
by bwkostka
Here are a few more details that may be helpful:
  • Debian Linux
    Apache 2.2.3
    MySQL 5.0.32
    PHP 5.2.0

Re: Install Problem - Step 3 (or Step 10 of FTP Quick Install) - Blank Screen

Posted: Thu Dec 27, 2007 4:40 pm
by bwkostka
[SOLVED]

In working with tech support at Modeiva, my web host, they reinstalled CMSms and it now works.  My thanks to them for the personal touch and quick response.

Re: Install Problem - Step 3 (or Step 10 of FTP Quick Install) - Blank Screen

Posted: Thu Dec 27, 2007 9:28 pm
by cubix
glad you have sorted this out :D
From what I can tell, CMSMS looks just like what I've been searching for and I'm anxious to give it a test drive!
let us know what you think.

Re: Install Problem - Step 3 (or Step 10 of FTP Quick Install) - Blank Screen

Posted: Fri Dec 28, 2007 10:01 pm
by Pierre M.
Welcome to CMSms

Please edit the title of your first post to prefix it with [Solved]. It help sorting fixes and open issues.
Have fun with CMSms

Pierre M.