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Getting 404 Forbidden error on install...

Posted: Tue Dec 04, 2007 12:53 pm
by Mexx
Hi,

I've used CMSMS on a few projects and have been very pleased with this system.
I've just uploaded and attempted to install the latest version - 1.2.2
After the first screen of the install process 'Checking permissions and php settings', I click the continue button and get this errror:

Forbidden
You don't have permission to access /users/freedomt/install/index.php on this server.

Apache/1.3.27 Server at server19.web-mania.com Port 80

  • PHP version 4.4.2, Perl Version 5.6.1
  • MySQL 4.1.20
  • servers are Linux based
I've not encountered this on any other installs although I am using a host I have not used before (Webmania), is this a server/host issue or something else? Can anyone please help?

Many thx.  :)

Re: Getting 404 Forbidden error on install...

Posted: Fri Dec 07, 2007 4:24 pm
by Pierre M.
Hello,
Mexx wrote: Forbidden
You don't have permission to access /users/freedomt/install/index.php on this server.

Apache/1.3.27 Server at server19.web-mania.com Port 80

  • PHP version 4.4.2, Perl Version 5.6.1
  • MySQL 4.1.20
  • servers are Linux based
I've not encountered this on any other installs although I am using a host I have not used before (Webmania), is this a server/host issue or something else? Can anyone please help?
Yes, I think this is not CMSms related, but hosting-webserver related. Put in a /users/freedomt/fake.php file and point your browser to it to see if it works or forbids. And try a static HTML page too.

Pierre M.

Re: Getting 404 Forbidden error on install...

Posted: Fri Dec 07, 2007 7:54 pm
by Mexx
Hi Pierre,

Thanks for getting back to me.
I can access the phpinfo file with no problems, still can't access the install apge tho'...

Re: Getting 404 Forbidden error on install...

Posted: Sat Dec 08, 2007 12:33 pm
by Pierre M.
Hi again,

I still think it is Apache config related and not CMSms.
Please retry the phpinfo and static page tests inside the install folder.
Have a look at your http logS to narrow the source of the problem.
Have you read the troubleshooting section of the manual ? for example the FTP agent issues ?
Another test : does another PHP-SQL application (say phpmyadmin) work ok ?

Pierre M.