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[SOLVED]urgent: missing content

Posted: Mon Sep 17, 2007 2:22 pm
by streever
It's not pretty urls. It's just permissions.

keep this in mind: IIS has a HARD TIME with permissions. They just don't work clean like on UNIX.

Hi all,

started using pretty urls--it seemed everything was working--but now when we click into NEWs, it's just not there anymore.

We're wondering why that info isn't there--in the admin panel--only. It is still showing in the main site.

Of course it's a problem because we goofed and put the wrong date on one news item, and now we have people calling up about it,a nd can't change it.

Any help available?

Re: urgent: missing content

Posted: Mon Sep 17, 2007 2:26 pm
by streever
Modules installed:
Album 0.9.2 Not Installed Install
Remove Help About
BlankOfTheMonth 1.1 Installed Uninstall Help About
Blogs 0.2.2 Not Installed Install
Remove Help About
Calendar 0.7.10 Installed Uninstall Help About
Captcha 0.3 Not Installed Install
Remove Help About
CMSMailer 1.73.11 Installed
Has Dependents (NMS,FormBuilder) Help About
FormBuilder 0.4.1 Installed Uninstall Help About
MenuManager 1.5 Installed Uninstall Help About
ModuleManager 1.1.4 Installed Uninstall Help About
News 2.3 Installed Uninstall Help About
NMS 1.0.2 Installed Uninstall Help About
nuSOAP 1.0.1 Installed Uninstall Help About
PageBlocks 0.1.5 Installed Uninstall Help About
pisearch 1.72 Installed Uninstall Help About
Search 1.3 Not Installed Install
Remove Help About
ThemeManager 1.0.8
TinyMCE 2.2

Yes, I know usually this is a module issue.

However, I have no FTP/etc access, and no permissions to remove the files from within CMSMS.

Is it enough to UNINSTALL or do the files have to be removed/renamed to troubleshoot this type of thing?

I don't want to bark up the wrong tree though, let's also think that this MAY be related to the Pretty URLs--that seems most likely to me.

Re: urgent: missing content

Posted: Mon Sep 17, 2007 2:26 pm
by calguy1000
Back out the pretty urls for a bit.... but before that, post your .htaccess file here for people to helpĀ  you with it.

Re: urgent: missing content

Posted: Mon Sep 17, 2007 2:32 pm
by streever
Hey Robert,

will do--it's actually an IIS port of htaccess called ISAPIREWRITE--it uses the same rules.

But thinking about it, could that really affect this? No, right? I mean the news admin section is THERe--it COMES UP--it just doesn't populate

so the real issue probably is permissions?

this is my "htaccess".
RewriteEngine on
RewriteCond %{REQUEST_FILENAME}.asp !-f
RewriteCond %{REQUEST_FILENAME}.asp !-d
RewriteCond %{HTTP:User-Agent} !frontpage RewriteRule ^(.+)$ index.php?page=$1 [QSA]

Re: urgent: missing content

Posted: Mon Sep 17, 2007 3:08 pm
by streever
New problem

no matter what changes I make to template/etc

site isn't changing

this must be a caching issue, yes? or a permissions issue

maybe it's telling me I'm making changes, but it's not

what error log should I be pulling?

I have NEVER seen something like this in 20 odd CMSMS installations. It must be this server. It's an IIS machine, and of course their server person isn't in today, and of course I have neither shell nor FTP nor any other access whatsoever to the server....