Page 1 of 1

Login page returns with blank fields after sucessful authentication

Posted: Tue Jul 24, 2007 4:54 pm
by bajguy
Hello

Have CMS installed on a shared hosting platform (Windows box); installation was succesful including recent upgrade to latest version - however there is one puzzling problem. On occasion users cannot log in to the admin area:

User enters correct username and password but cannot access the admin control panel. Instead they are shown the login screen again with the username and password fields blank , and no error messages.

Can anyone offer any suggestions as to what the problem could be and better yet, how to fix it :)

I've attached the output fromĀ  a phpinfo script in case it might be useful

http://mypages.caribsurf.com/~sean/System.pdf

Thanks
Sean

Re: Login page returns with blank fields after sucessful authentication

Posted: Mon Jul 30, 2007 2:17 pm
by Pierre M.
Hello,

I doubt your PHP session settings are OK. Please check domain/cookies/paths.
Please check these PHP things with your hosting provider, I'm pretty sure it is not CMSms related.

Pierre M.