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FEU: User gets locked out...

Posted: Tue Jun 05, 2007 3:29 pm
by pgoneill
This is really strange, I love the new user tracking system in FEU.  However, I have 700 users and one of them is having a problem.

Using IE, she logs in does what she needs to do then closes her browser window.  When she opens another browser window, it prompts for a log in and when she tries to log in it says she's already logged in.

I have been able to replicate the behavior in IE7.  I log in, close the browser window, open a new one, and I'm still in the "_loggedin" table, but IE doesn't have the active session any longer, so I can't log in.

For the time being I've asked her to use the log out function instead of closing the window.

EDIT: It also does this with Firefox, so it's not an IE issue.

EDIT2: OK, I'm reverting to pre-1.2.0 because I've now gotten 6 complaints since upgrading.  That's a shame.  I really like the user tracking system. :(

Re: FEU: User gets locked out...

Posted: Wed Jun 13, 2007 2:46 pm
by pgoneill
Bumping.

Summary of problem:

1. User logs in.
2. User closes browser window.
3. User opens browser window.
4. "That user is already logged in."

Re: FEU: User gets locked out...

Posted: Wed Jun 13, 2007 4:05 pm
by alby
pgoneill wrote: Summary of problem:

1. User logs in.
2. User closes browser window.
3. User opens browser window.
4. "That user is already logged in."
I don't know if this can you help, but:

1. uncheck caching of login and post login pages
2. there is a bug (but IE only, I think) with WAMP. look here

Alby

Re: FEU: User gets locked out...

Posted: Wed Jun 13, 2007 5:05 pm
by calguy1000
I've noticed this problem too and will be checking into it soon.

Re: FEU: User gets locked out...

Posted: Wed Jun 13, 2007 6:06 pm
by Sonya
You can also check "Allow users to login more than once:" in FrontEndUser Management. At least it will be possible to login second time, if the session is gone.

Re: FEU: User gets locked out...

Posted: Wed Jun 13, 2007 8:12 pm
by pgoneill
I didn't see that, Sonya.  Thanks!

Thanks for the replies, folks.  As always. :)