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Re: Multiple issues with Form Builder

Posted: Thu Jun 27, 2013 6:15 pm
by pixelita
The registration form works in that it sends the email to Chris and me, but from the user perspective, it is not taking the user to the Thank You page, but instead throws out that same error message above.

The contact form does not work (although it emails me, as the SENDER, a copy of the message; as does the registration form), although I have carefully checked the settings in both the contact and registration forms and I don't see anything that would be throwing it off. Strangely when I unchecked show error messages to users, because I was tired of seeing that same old message, I then got this message:
Sorry! There was an error handling your form submission.
â– Could not instantiate mail function.
Any ideas? Right now the settings for the site are file extension .php, with pretty urls.

Re: Multiple issues with Form Builder

Posted: Fri Jun 28, 2013 5:45 pm
by Dr.CSS
I would check all the "Sender, Send To, From, Name" etc. settings in CMSMailer and form builder, some times server prefer them to have @yoursite.com...

Re: Multiple issues with Form Builder

Posted: Fri Jun 28, 2013 5:54 pm
by pixelita
Success. I decided to try the different CMS Mailer configurations. I knew that mail works, but for some reason, no matter what, it does not like sendmail or smtp. So we are using mail.

The registration form works, and has been since yesterday. I compared the settings between the contact and registration forms and couldn't get it to work so I deleted the contact form, exported the registration form as an xml, reimported it as contact, changed all the settings except the ones affecting mail either way, and voila. It now works AND both pages redirect to the Thank You page after sending!! I think somehow something got corrupted in my contact form, even though when I built the site, it was the first form I created.

Thanks for everyone's contributions.

Re: Multiple issues with Form Builder

Posted: Fri Jun 28, 2013 6:22 pm
by staartmees
Please add [SOLVED] to the title

Re: Multiple issues with Form Builder

Posted: Fri Jun 28, 2013 6:28 pm
by pixelita
Oops. Sorry! I was so excited it was fixed I nearly forgot!