STRANGE PROBLEM - navigation / pages dissappear

[scelle]

What code for menu are you using in your Template? Try changing it to

Code: Select all

{menu}

if you're using

Code: Select all

{cms_module module='MenuManager'}

and vice versa (this is just a very wild guess).

Also, setting the 'clear cache' period to 0 disables automatic server's cache clearing. Personally, I like it best when it's set to 1.

Can somebody explain to me why is the problem caused by the time zone setting?

[calguy1000]

Have you upgraded to 1.10.2 yet?

[nmorgan]

Calguy - not upgraded yet. I need time to backup and do all the proper steps. Not to mention troubleshoot any problems etc. with modules which takes me time as I am not a ninja. I'm on another big deadline. I am going to as soon as humanly possible. I promise! Before I hadn't done so because the site was messed up and didn't want to backup a bad site.

NOW.... guess what!!!!!

I asked the client what browser she was using and it was Internet Explorer. She saved a change in IE, site messed up, we cleared cache, site was restored. I should have asked what version she is using.

THEN.... I had her make a change in Firefox and all is well. It was an Internet Explorer problem all along. Isn't that just so strange?

Error still happened after time zone changes so it seemed to be just about IE.

[Dr.CSS]

It has nothing to do with time zone set in comp. just time zone setting in config.php which should be the time zone the server is in...

[janaf]

Can somebody explain to me why is the problem caused by the time zone setting?

Not saying it is caused by time zone setting, but caching involves time-stamps, to decide when / if a refresh is needed. If time (zones) are not properly set up I imagine strange things can happen...

[nmorgan]

Ok, so it has happened again.

http://www.segretofinishes.com/
navigation module does not load at all (it's blank in page source)
In admin the pages are lot listed.

Please don't scream at me for not upgrading. I haven't had the chance to test and clearing cache fixes this so I've been putting it off as I'm a one-person firm.

I have not cleared cache this time and will keep it messed up as long as I can. I put debug to true.

<p>Generated in 0.129772 seconds by CMS Made Simple using 13 SQL queries and 6383292 bytes of memory (peak memory usage was 6653092)</p><div><b>Debug: (0.00963) - (usage: 686472) - (peak: 741500)</b>

<pre>loading smarty</pre></div>
<div><b>Debug: (0.013814) - (usage: 962656) - (peak: 1110876)</b>
<pre>loading adodb</pre></div>
<div><b>Debug: (0.015204) - (usage: 1051140) - (peak: 1110876)</b>
<pre>loading page functions</pre></div>
<div><b>Debug: (0.018343) - (usage: 1249300) - (peak: 1393184)</b>
<pre>loading content functions</pre></div>
<div><b>Debug: (0.021045) - (usage: 1455724) - (peak: 1544236)</b>
<pre>loading translation functions</pre></div>

<div><b>Debug: (0.022195) - (usage: 1527360) - (peak: 1588772)</b>
<pre>loading events functions</pre></div>
<div><b>Debug: (0.023445) - (usage: 1613548) - (peak: 1736184)</b>
<pre>loading php4 entity decode functions</pre></div>
<div><b>Debug: (0.025993) - (usage: 1836712) - (peak: 2061564)</b>
<pre>done loading files</pre></div>
<div><b>Debug: (0.037134) - (usage: 2516260) - (peak: 2521768)</b>
<pre>(mysql): SET NAMES 'utf8'
</pre></div>
<div><b>Debug: (0.037587) - (usage: 2532600) - (peak: 2563028)</b>

<pre>(mysql): SELECT sitepref_name, sitepref_value from cms_siteprefs
</pre></div>
<div><b>Debug: (0.040594) - (usage: 2615392) - (peak: 2641992)</b>
<pre>(mysql): SELECT * FROM cms_userplugins
</pre></div>
<div><b>Debug display of 'Load Content Operations':(0.041111) - (usage: 2639780) - (peak: 2662044)</b>
</div>
<div><b>Debug display of 'End Load Content Operations':(0.048865) - (usage: 3225672) - (peak: 3368152)</b>
</div>
<div><b>Debug: (0.049064) - (usage: 3227836) - (peak: 3368152)</b>
<pre>(mysql): SELECT content_id,page_url FROM cms_content
WHERE active = 1 AND default_content = 0 AND page_url != ''
</pre></div>
<div><b>Debug display of 'Loading Modules':(0.049166) - (usage: 3226292) - (peak: 3368152)</b>

</div>
<div><b>Debug: (0.054689) - (usage: 3630652) - (peak: 3835928)</b>
<pre>(mysql): SELECT * FROM cms_modules WHERE admin_only = 0 AND active = 1 ORDER by module_name
</pre></div>
<div><b>Debug display of 'Instantiate: CMSMailer':(0.056493) - (usage: 3814140) - (peak: 3870772)</b>
</div>
<div><b>Debug display of 'Instantiate: FileManager':(0.059443) - (usage: 4019228) - (peak: 4062684)</b>
</div>
<div><b>Debug display of 'Instantiate: Gallery':(0.062227) - (usage: 4244716) - (peak: 4335984)</b>
</div>
<div><b>Debug display of 'Instantiate: MenuManager':(0.066466) - (usage: 4502568) - (peak: 4556692)</b>
</div>

<div><b>Debug display of 'Instantiate: Printing':(0.068341) - (usage: 4626256) - (peak: 4664596)</b>
</div>
<div><b>Debug display of 'Instantiate: Search':(0.071175) - (usage: 4829680) - (peak: 4879160)</b>
</div>
<div><b>Debug display of 'Instantiate: TinyMCE':(0.075222) - (usage: 5110092) - (peak: 5200240)</b>
</div>
<div><b>Debug display of 'End of include':(0.075396) - (usage: 5111104) - (peak: 5200240)</b>
</div>
<div><b>Debug: (0.076326) - (usage: 5125788) - (peak: 5200240)</b>
<pre>(mysql): SELECT content_id FROM cms_content WHERE default_content = 1 LIMIT 1
</pre></div>
<div><b>Debug: (0.077142) - (usage: 5153104) - (peak: 5200240)</b>

<pre>(mysql): SELECT * FROM cms_content WHERE content_id = '15' AND active = 1 LIMIT 1
</pre></div>
<div><b>Debug: (0.079757) - (usage: 5338832) - (peak: 5386676)</b>
<pre>load from data is loading properties</pre></div>
<div><b>Debug: (0.079952) - (usage: 5341892) - (peak: 5387992)</b>
<pre>(mysql): SELECT * FROM cms_content_props WHERE content_id = '15'
</pre></div>
<div><b>Debug: (0.082132) - (usage: 5473548) - (peak: 5520736)</b>
<pre>(mysql): SELECT template_id, template_name, template_content, stylesheet, encoding, active, default_template, modified_date FROM cms_templates WHERE template_id = '23' LIMIT 1
</pre></div>
<div><b>Debug: (0.090657) - (usage: 6155532) - (peak: 6205204)</b>
<pre>(mysql): SELECT eh.tag_name, eh.module_name, e.originator, e.event_name, eh.handler_order, eh.handler_id, eh.removable FROM cms_event_handlers eh
INNER JOIN cms_events e ON e.event_id = eh.event_id
ORDER BY eh.handler_order ASC

</pre></div>
<div><b>Debug display of 'Start of Menu Manager Display':(0.11054) - (usage: 6337548) - (peak: 6440556)</b>
</div>
<div><b>Debug display of 'Start Loading Hierarchy Manager':(0.110607) - (usage: 6337768) - (peak: 6440556)</b>
</div>
<div><b>Debug display of 'starting tree':(0.110649) - (usage: 6338088) - (peak: 6440556)</b>
</div>
<div><b>Debug: (0.110882) - (usage: 6340540) - (peak: 6440556)</b>
<pre>(mysql): SELECT UNIX_TIMESTAMP(modified_date) FROM cms_content ORDER BY modified_date DESC LIMIT 1
</pre></div>
<div><b>Debug: (0.111008) - (usage: 6339304) - (peak: 6440556)</b>
<pre>file needs loading</pre></div>

<div><b>Debug display of 'ending tree':(0.11233) - (usage: 6416912) - (peak: 6469476)</b>
</div>
<div><b>Debug display of 'End Loading Hierarchy Manager':(0.112383) - (usage: 6416192) - (peak: 6476384)</b>
</div>
<div><b>Debug display of 'End of Menu Manager Display':(0.112539) - (usage: 6418404) - (peak: 6476736)</b>
</div>
<div><b>Debug: (0.119685) - (usage: 6438192) - (peak: 6592664)</b>
<pre>start global_content_get_template</pre></div>
<div><b>Debug: (0.121902) - (usage: 6534224) - (peak: 6592664)</b>
<pre>(mysql): SELECT htmlblob_id, htmlblob_name, html, owner, use_wysiwyg, description, modified_date FROM cms_htmlblobs WHERE htmlblob_name = 'footer' LIMIT 1
</pre></div>

<div><b>Debug: (0.122104) - (usage: 6532740) - (peak: 6595996)</b>
<pre>end global_content_get_template</pre></div>
<div><b>Debug: (0.12216) - (usage: 6532844) - (peak: 6596624)</b>
<pre>start global_content_get_timestamp</pre></div>
<div><b>Debug: (0.12221) - (usage: 6533192) - (peak: 6596752)</b>
<pre>end global_content_get_timestamp</pre></div>
<div><b>Debug: (0.129012) - (usage: 6552156) - (peak: 6653092)</b>
<pre>(mysql): SELECT DISTINCT A.css_id,A.css_name,A.css_text,A.modified_date,
A.media_type,B.assoc_order
FROM cms_css A
LEFT JOIN cms_css_assoc B ON A.css_id = B.assoc_css_id WHERE B.assoc_type = 'template'
AND B.assoc_to_id = '23' ORDER BY B.assoc_order
</pre></div>
<div><b>Debug: (0.129354) - (usage: 6495648) - (peak: 6653092)</b>

<pre>calling module TinyMCE from event ContentPostRender</pre></div>
<div><b>Debug: (0.129628) - (usage: 6496460) - (peak: 6653092)</b>
<pre>calling module Gallery from event ContentPostRender</pre></div>

[scelle]

This is a strange issue, no doubt. But I don't understand why are you still not upgrading this site. Until you do, I think that the most practical solution is server cache clearing.

Set "Remove cache files that are older than the specified number of days" parameter to 1 or/and force user to clear the cache manually after making changes to site or/and create an event handler to clear the cache automatically after the changes were made.

This is just a temporary solution, of course. And you know which is a permanent one.