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It's a windows IIS configuration problem on the server, not a CMSMS issue.

Google: "The FastCGI process exceeded configured activity timeout"

and you will see some ideas for solutions to the problem.

Nullig

It's a windows IIS configuration problem on the server, not a CMSMS issue.

I knew it....these guys from GoDaddy recently installed IIS... I guess they didn't do a good job at installing this... now to deal with them...

Thank you for all your help! 

KO - thanks for your suggestions

You could also try:

http://php.net/manual/en/ref.mail.php

Nullig

I'm talking to the people - sorry, 'experts' - at GoDaddy and so far they've told me that:

I tested PHP mail which uses sendmail and it works without issue on your server. Can you specify where the script is that is using mail?

...

Ok, now GoDaddy is saying:

We cannot change the timeout for FastCGI in windows. PHP runs as FastCGI and your error is due to that time out. I changed PHP to run as ISAPI. You should get a different error now.

I'm still talking to them...any ideas anyone?

Help! this is what they said... how can I instruct them to duplicate the issue?

I am out of options at the moment. Please provide me with steps to duplicate the issue. If we can duplicate it, we will be able to troubleshoot it better. I need to create an escalation to look at this further.

From what I've read (and I haven't used an IIS server for a couple of years now), FastCGI is preferable to ISAPI for busy web sites.

They should be configuring FastCGI like this:

http://learn.iis.net/page.aspx/246/usin ... figuration

In the meantime, as they say php mail works, have you tried setting it to

Have you tried setting the mailer method to "mail", instead of SMTP or sendmail?

Nullig

Have you tried setting the mailer method to "mail", instead of SMTP or sendmail?

Yes, I did try that and it doesn't return an error... but yet the email never arrives!!... odd
This is driving me nuts! 

Well, if they say that sendmail works on the server, perhaps they can check your CMSMailer configuration, or give you the proper settings to use to make it work - especially the Sendmail location and the username to use for sending mail.

Nullig