Re: HELP! Where did my site go???? It vanished...
Posted: Tue Nov 27, 2007 3:44 am
well, we can't shed any light on anything if you don't have, or can't find the logs to find out who accessed what, when, and what the results of those accesses were.
If your site works well one evening, you go to sleep, and you wake up and it's not working (or you go away for a weekend or whatever), then somebody, somewhere has done something to your site. and without sufficient information we can't shed any light on anything.
if you don't have access to your logs, then you need to talk to your ISP and get them. if you do, and you can't parse them, then google is a good way to learn. keep in mind, you may need to read many days worth of logs to find out when the time was when things went wonky. You may also may need to do alot of reading in google. Many of us have spent hundreds of hours reading the results of google searches. We expect nothing more of you.
We've seen circumstances here where host companies have moved websites from one server to another and either messed up the dns stuff, and/or the permissions, or missed some files, etc. and we've seen hack attempts from external packages on the same host, and we've seen bugs in CMS itself. Anything could happen. We can't tell anything without accurate and detailed information.
I've said it before, (see the post about 'questions to ask your hoster'). When running a web application like this (drupal, joomla, mambo, phplist, wordpress, etc, etc, etc) there is an amount of knowledge that you are required to have to be able to maintain your site. if you don't know it, you need to be able to figure it out. It is not our job to teach you all of these things.
if you can determine that the problem is a CMS issue, I'll certainly be amongst the first to be diving into this issue to figure it out and solve it for you, me and everybody.
we need more homework from you.
If your site works well one evening, you go to sleep, and you wake up and it's not working (or you go away for a weekend or whatever), then somebody, somewhere has done something to your site. and without sufficient information we can't shed any light on anything.
if you don't have access to your logs, then you need to talk to your ISP and get them. if you do, and you can't parse them, then google is a good way to learn. keep in mind, you may need to read many days worth of logs to find out when the time was when things went wonky. You may also may need to do alot of reading in google. Many of us have spent hundreds of hours reading the results of google searches. We expect nothing more of you.
We've seen circumstances here where host companies have moved websites from one server to another and either messed up the dns stuff, and/or the permissions, or missed some files, etc. and we've seen hack attempts from external packages on the same host, and we've seen bugs in CMS itself. Anything could happen. We can't tell anything without accurate and detailed information.
I've said it before, (see the post about 'questions to ask your hoster'). When running a web application like this (drupal, joomla, mambo, phplist, wordpress, etc, etc, etc) there is an amount of knowledge that you are required to have to be able to maintain your site. if you don't know it, you need to be able to figure it out. It is not our job to teach you all of these things.
if you can determine that the problem is a CMS issue, I'll certainly be amongst the first to be diving into this issue to figure it out and solve it for you, me and everybody.
we need more homework from you.
