Moved site shows blank page

Have a question or a suggestion about a 3rd party addon module or plugin?
Let us know here.
Locked
greenftechn
Forum Members
Forum Members
Posts: 36
Joined: Wed Sep 26, 2007 10:53 pm

Moved site shows blank page

Post by greenftechn »

I moved a site to a server that meets all the prerequisites, and on which CMSMS is running other sites. Admin is working, except when you go to module manager you see a text screen with the summary:

<<<>>>
Installed
1 Upgrades Available
Search
Available Modules
Settings
<<<>>>

And no way to manage modules. I suspect a module is to blame for the plain white screen you see on the front end. Apache error log shows:
<<<>>>
[Mon Apr 09 13:53:59.404594 2018] [:error] [pid 16924] [client client_IP:56996] PHP Warning: Parameter 2 to smarty_prefilter_precompilefunc() expected to be a reference, value given in /var/www/html/mydomain.com/lib/smarty/sysplugins/smarty_internal_runtime_filterhandler.php on line 57
<<<>>>
User avatar
velden
Dev Team Member
Dev Team Member
Posts: 3483
Joined: Mon Nov 28, 2011 9:29 am
Location: The Netherlands

Re: Moved site shows blank page

Post by velden »

First question: did you clear the CMSMS cache?

https://docs.cmsmadesimple.org/troubles ... lear-cache
greenftechn
Forum Members
Forum Members
Posts: 36
Joined: Wed Sep 26, 2007 10:53 pm

Re: Moved site shows blank page

Post by greenftechn »

Yes, the cache was cleared.
User avatar
velden
Dev Team Member
Dev Team Member
Posts: 3483
Joined: Mon Nov 28, 2011 9:29 am
Location: The Netherlands

Re: Moved site shows blank page

Post by velden »

You can disable modules by renaming their folder (e.g. prefix it with an underscore). It may help you to narrow the search.
greenftechn
Forum Members
Forum Members
Posts: 36
Joined: Wed Sep 26, 2007 10:53 pm

Re: Moved site shows blank page

Post by greenftechn »

It appears that the problem also affects the original site. I restored from image and the site works fine, until I login on the backend. Once I login the blank pages show up, both while logged in and after I logout. I am not able to list the pages in content. I have no idea when the problem showed up.
User avatar
DIGI3
Dev Team Member
Dev Team Member
Posts: 1609
Joined: Wed Feb 25, 2009 4:25 am
Location: Victoria, BC

Re: Moved site shows blank page

Post by DIGI3 »

What version of CMSMS is it, and which PHP version is the server running?
Not getting the answer you need? CMSMS support options
greenftechn
Forum Members
Forum Members
Posts: 36
Joined: Wed Sep 26, 2007 10:53 pm

Re: Moved site shows blank page

Post by greenftechn »

PHP7
CMSMS 2.2.7

Hosted on Rackspace. I have the image restored and I'm not logging into the official site, because when I do it will throw blanks. I have a second instance of the server running and I am trying to debug. I tried running with ModPagespeed off. I tried with no .htaccess file

Still no joy. Debug 'true' isn't giving ME anything useful. Apache error log shows:

[Thu Apr 12 00:15:29.692455 2018] [:error] [pid 25527] [client My_IP:30906] PHP Warning: Parameter 2 to smarty_prefilter_precompilefunc() expected to be a reference, value given in /var/www/html2/lib/smarty/sysplugins/smarty_internal_runtime_filterhandler.php on line 57
greenftechn
Forum Members
Forum Members
Posts: 36
Joined: Wed Sep 26, 2007 10:53 pm

Re: Moved site shows blank page

Post by greenftechn »

Thank you for your help! Yes, due to an FTP (operator) error, the plugins folder from the root_web/lib folder was also in the root_web folder.
Locked

Return to “Modules/Add-Ons”