[solved] Just moved to a new host/server and CMSMS...
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[solved] Just moved to a new host/server and CMSMS...
I have followed the instructions on doing this.
I believe I have the database and path settings correct.
When I point my browser to the domain I get:
Server error
The website encountered an error while retrieving http://horsesnz.co.nz/. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
When I go to admin I get:
ERROR: The CGExtensions module could not be found.
The domain name has resolved because I can get into it via my FTP program.
Can anyone help.
TIA
Paul
I believe I have the database and path settings correct.
When I point my browser to the domain I get:
Server error
The website encountered an error while retrieving http://horsesnz.co.nz/. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
When I go to admin I get:
ERROR: The CGExtensions module could not be found.
The domain name has resolved because I can get into it via my FTP program.
Can anyone help.
TIA
Paul
Last edited by triggersmith on Mon Jun 11, 2012 9:09 am, edited 1 time in total.
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Re: Just moved to a new host/server and CMSMS is not working
I didn't before I did the FTP down and back up but I did do it manually afterwards with my FTP program by clearing out the /tmp/cache directory.
Re: Just moved to a new host/server and CMSMS is not working
Did you verify that everything got copied? The "CGExtensions could not be found" seems to indicate that files are missing.
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Re: Just moved to a new host/server and CMSMS is not working
Yes I verified that CGExtensions were on the destination server.Wishbone wrote:Did you verify that everything got copied? The "CGExtensions could not be found" seems to indicate that files are missing.
What I am thinking of doing is to do a new install on the destination, save the config.php file and then uploading again.
What are your thoughts on this?
Re: Just moved to a new host/server and CMSMS is not working
Take the install folder from the version you have and upload it, then run install BUT...
AT STEP 5 DON'T CREATE TABLES OR INSTALL DEFAULT CONTENT
This will fix any path problems...
Uninstall CGExtensions in extensions > modules, don't remove it, then install it again, check to make sure it doesn't need to be upgraded in Module manager...
AT STEP 5 DON'T CREATE TABLES OR INSTALL DEFAULT CONTENT
This will fix any path problems...
Uninstall CGExtensions in extensions > modules, don't remove it, then install it again, check to make sure it doesn't need to be upgraded in Module manager...
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Re: Just moved to a new host/server and CMSMS is not working
Thanks for that. Sounds simple. I will give it a crack and report back.
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Re: Just moved to a new host/server and CMSMS is not working
OK I tried your solution and got errors with the install program as attached.
Is this something to do with the configuration of our new hosting?
Is this something to do with the configuration of our new hosting?
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Re: Just moved to a new host/server and CMSMS is not working
Trying the attachment again
Re: Just moved to a new host/server and CMSMS is not working
I've gotten those errors before, you can just keep going, it has something to do with the images showing what step you are on and nothing to do with whether it will install or not, just hit continue...
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Re: Just moved to a new host/server and CMSMS is not working
Okay. I managed to get through the install process but now I have a new problem.
I presume because the tables were left intact that the login data from the previous hosting remains the same. I have in fact verified this by looking at the users table.
When I now try to log in to the back end the login is being rejected.
If I use the forgotten password routine I get user not found error although I can clearly see the user in the table.
What gives?
Another issue is that something else is missing or not being pathed to correctly.
When you start index.php it invokes the 404 errorlandler. At first I thoght this was a server generated error but is in fact being generated by index.php.
That is far beyond my php skill level.
Regards
Paul
I presume because the tables were left intact that the login data from the previous hosting remains the same. I have in fact verified this by looking at the users table.
When I now try to log in to the back end the login is being rejected.
If I use the forgotten password routine I get user not found error although I can clearly see the user in the table.
What gives?
Another issue is that something else is missing or not being pathed to correctly.
When you start index.php it invokes the 404 errorlandler. At first I thoght this was a server generated error but is in fact being generated by index.php.
That is far beyond my php skill level.
Regards
Paul
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Re: Just moved to a new host/server and CMSMS is not working
A bit of an update
This morning I decided there would be not harm in upgrading to the latest version (from 1.9.4.3) to see if it would fix my problems.
Long story short after starting the upgrade got through to step 5 Upgrade schema
Error: Invalid query: SELECT version FROM version
So I thought, hmm, it is connecting to the database but something else is wrong and I had a flash.
Looked in the config.php and saw there was no prefix "cms_" so I changed this and bingo the upgrade worked and I can now log in to the back end YAY.
This seems to me as an issue with the upgrade script that needs attended to as it did not pick up the prefix from my previous installation.
I am still having the same 404 problem trying to get into the front end so I still need help here.
TIA
Paul
This morning I decided there would be not harm in upgrading to the latest version (from 1.9.4.3) to see if it would fix my problems.
Long story short after starting the upgrade got through to step 5 Upgrade schema
Error: Invalid query: SELECT version FROM version
So I thought, hmm, it is connecting to the database but something else is wrong and I had a flash.
Looked in the config.php and saw there was no prefix "cms_" so I changed this and bingo the upgrade worked and I can now log in to the back end YAY.
This seems to me as an issue with the upgrade script that needs attended to as it did not pick up the prefix from my previous installation.
I am still having the same 404 problem trying to get into the front end so I still need help here.
TIA
Paul
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Re: Just moved to a new host/server and CMSMS is not working
Making more progress now.
I put it in debug mode. Loaded website but errors on banners module.
It appears that I will have to make sure all my modules are up to date.
Will report back.
I put it in debug mode. Loaded website but errors on banners module.
It appears that I will have to make sure all my modules are up to date.
Will report back.