Hello,
I have created a complex 5 page form that collects history of a person for a medical website. I used form builder to do this. It is directed through HTTPS. The problem I am having is occaunaly people are getting error meseeges saying that page expired or some other i have not nailed down yet. So then all the work is lost and they half to start over. This form can take a long time to fill out and sometimes people are typing in on one page for 30 min or so. Is there any setting anywhere like ttl or anything else i need to look at? Any other ideas what might be causeing problem. Sometimes can hit back and only loose one page of work.
Thanks,
Clint
Form Builder Timing Out
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calguy1000
- Support Guru
- Posts: 8169
- Joined: Tue Oct 19, 2004 6:44 pm
- Location: Fernie British Columbia, Canada
Re: Form Builder Timing Out
Please follow forum rules when posting and provide information.
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Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
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If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Re: Form Builder Timing Out
Sorry did not mean to break any rules here. Did i post this in wrong place or not explain in detail enough? I will read through rules tonight to try and find my mistake. Thanks
