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Unable to set site live!!

Posted: Thu May 17, 2018 9:01 am
by mhoefman
Hi all,
I've setup a complete site and showed a maintenance page meanwhile. Now the site is ready for launch but I can't switch off maintenance-mode on Site Admin > Settings - Global Settings > Maintenance Mode TAB.
When I change the setting and try to submit it gives me a 404 message: Not Found
The requested URL was not found on this server.


Is there a workaround for this problem? Maybe a DB field I can set manually? I have to get this site live ASAP...

Thanks in advance.

Gr. Marco

Re: Unable to set site live!!

Posted: Thu May 17, 2018 12:48 pm
by mhoefman
Found the DB workaround alright... in the cmsm_siteprefs there's a field named 'enablesitedownmessage'. Setting it's value to 0 did the trick. Still not sure what causes the page to give a 404 on submit.

Re: Unable to set site live!!

Posted: Thu May 17, 2018 12:54 pm
by velden
Hi Marco,

Two things to check:

Database: table 'cms_siteprefs' -> column 'sitepref_name': 'enablesitedownmessage' should be 0

File system: \tmp\cache file 'SITEDOWN' should not exist.

Further: 404 error on this action makes me suspect your hosting server has mod_security enabled for your domain. Expect to face more problems if this module is enabled/too strict. Consider asking your hosting provider to disable/loosen it.

Re: Unable to set site live!!

Posted: Thu May 17, 2018 2:22 pm
by DIGI3
Almost definitely mod_security. That happens on my host if I don't disable it.