CMS2.2x Help

For questions and problems with the CMS core. This board is NOT for any 3rd party modules, addons, PHP scripts or anything NOT distributed with the CMS made simple package itself.
Post Reply
kdtraub
New Member
New Member
Posts: 3
Joined: Thu May 03, 2018 4:29 pm

CMS2.2x Help

Post by kdtraub »

My customer uses GoDaddy, and I was able to upgrade from 1.12.2 to 2.1.6, but when I try to load the upgrade for 2.2.x I get
Fatal Error

Sorry, putenv does not work on this system, and your system temporary directory is not set properly.


Any suggestions (besides switch hosts) would be appreciated.
User avatar
DIGI3
Dev Team Member
Dev Team Member
Posts: 1610
Joined: Wed Feb 25, 2009 4:25 am
Location: Victoria, BC

Re: CMS2.2x Help

Post by DIGI3 »

What PHP version are you running?

tip: it helps us troubleshoot if you can paste your system info
Not getting the answer you need? CMSMS support options
kdtraub
New Member
New Member
Posts: 3
Joined: Thu May 03, 2018 4:29 pm

Re: CMS2.2x Help

Post by kdtraub »

PHP Version 5.6.27

Phar: PHP Archive support enabled
Phar EXT version 2.0.2
Phar API version 1.1.1
SVN revision $Id: 14b80e175ed4d5bf11c890e1f30ea8225935b16c $
Phar-based phar archives enabled
Tar-based phar archives enabled
ZIP-based phar archives enabled
gzip compression enabled
bzip2 compression disabled (install pecl/bz2)
Native OpenSSL support enabled
Phar based on pear/PHP_Archive, original concept by Davey Shafik.
Phar fully realized by Gregory Beaver and Marcus Boerger.
Portions of tar implementation Copyright (c) 2003-2009 Tim Kientzle.
Directive Local Value Master Value
phar.cache_list no value no value
phar.readonly On On
phar.require_hash On On
kdtraub
New Member
New Member
Posts: 3
Joined: Thu May 03, 2018 4:29 pm

Re: CMS2.2x Help

Post by kdtraub »

Can anyone help me with this?
User avatar
velden
Dev Team Member
Dev Team Member
Posts: 3483
Joined: Mon Nov 28, 2011 9:29 am
Location: The Netherlands

Re: CMS2.2x Help

Post by velden »

First check if Safe Mode is enabled in your hosting environment. If so and if possible to disable it do so.

https://docs.cmsmadesimple.org/installa ... quirements
Safe mode turned OFF. CMS Made Simple does not support safe mode. Though it is possible to install and use CMS Made Simple with a host that uses safe mode, we will not support it. If you do install CMS Made Simple in a safe mode environment, you need to take careful and exhaustive effort to ensure that any problem you are encountering are not related to safe mode restrictions before posting any message on the forum.
Please post system information of CMS Made Simple:

https://docs.cmsmadesimple.org/troubles ... nformation
User avatar
DIGI3
Dev Team Member
Dev Team Member
Posts: 1610
Joined: Wed Feb 25, 2009 4:25 am
Location: Victoria, BC

Re: CMS2.2x Help

Post by DIGI3 »

I seem to recall having a similar issue for a GoDaddy client. I had them contact GoDaddy and ask to be upgraded to a newer cPanel hosting package. It was the same price, but had newer features like PHP 7.x, and it solved all sorts of strange issues with upgrades.
Not getting the answer you need? CMSMS support options
Post Reply

Return to “CMSMS Core”