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 Post subject: Install step 7: Checksum does not match
PostPosted: Thu Feb 22, 2018 12:08 pm 
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Power Poster
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Joined: Sun Aug 17, 2008 9:29 am
Posts: 1081
Hi,

hope you have a little time for my big issue.

CMSMS: 2.2.5 / 2.2.6 both
PHP: checked 5.6 to 7.2
Upload method: checked FTP and SSH
Hoster: Strato PowerWeb Basic (it's NOT mine)

Description:
After step 6 during the installation routine I get the following message:

"Extracted file checksum does not match"

... and no installation will be done. My first thought was that I should not use the discouraged FTP method. But it also happens via SSH (uploaded directly by download and unzipped on the server).

I checked the same installation file on a strato powerweb PRO packet without any problems. But Pro and Basic should have more or less the same system configuration and functionality as far as I see. The differences are in memory size, number of domains etc.

Error log:

AH01215: PHP Fatal error: Uncaught exception 'PharException' with message 'phar "/mnt/.../htdocs/web2018/cmsms-2.2.6-install.php" SHA1 signature could not be verified: broken signature' in /mnt/.../web2018/cmsms-2.2.6-install.php:8: /home/strato/http/premium/rid/.../htdocs/web2018/cmsms-2.2.6-install.php

What I notice is that strato displays two directories: the internal system directory with /mnt/... and the recommended customer directory with /home/...

Any idea?


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 Post subject: Re: Install step 7: Checksum does not match
PostPosted: Sat Feb 24, 2018 10:52 am 
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Dev Team Member
Dev Team Member

Joined: Mon Nov 28, 2011 9:29 am
Posts: 3031
Location: The Netherlands
It's a little out of my league but invalid signature suggest something has been altered (perhaps just after extraction).
I'd suggest to ask the provider for some help. Maybe an anti-virus product is blocking a file (false positive) and they might be able to find it in the logs.

I'm just wild guessing. Didn't have problems with the phar so far.


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 Post subject: Re: Install step 7: Checksum does not match
PostPosted: Mon Feb 26, 2018 9:19 am 
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Power Poster
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Joined: Sun Aug 17, 2008 9:29 am
Posts: 1081
velden wrote:
I'd suggest to ask the provider for some help.


That's what I did. Today they recommended to ask in this forum ;)

What I also did was another test installation on an absolute indentical Strato-Pack. Worked fine. So there should be something misconfigurated on the webserver.

Strato PW Pro: works
Strato PW Basic 1: works
Strato PW Basic 2: nope ...


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 Post subject: [solved]: Install step 7: Checksum does not match
PostPosted: Mon Feb 26, 2018 10:06 am 
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Power Poster
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Joined: Sun Aug 17, 2008 9:29 am
Posts: 1081
Solved:

On Strato under "security" there is a point named "SiteGuard"->Write protection. Usually this point is not activated by default. But in this case it was. Deactivating for the installation process fixed it.


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