Admin system pages gone blank

[jakovbak]

Hello!
System tabs - Maintenance, Information and Verification - cannot be loaded. They "load" blank page without any errors or warnings.
The rest of the SiteAdmin pages are loading properly.
I'm currently on CMS Made Simple™ 2.1.6 “Spanish Wells”.
Did any of you had similar problem in the past? Can you provide any idea how to solve this or where to begin?
Do I need to provide some extra info about the environment of the installation?
Please let me know and thank you in advance!
jakovbak

[paulbaker]

A completely white page normally means there is a PHP error, so find the error log on your system (will depend on your host setup) and find any errors and post them here for further help.

[jakovbak]

Hello Paul!
This is what I have found in admin error log in my cPanel:

Code: Select all

[13-Sep-2017 15:44:49 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[13-Sep-2017 15:44:49 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[14-Sep-2017 08:23:53 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[30-Nov-2017 09:00:00 Europe/Zagreb] PHP Notice:  Undefined index: event_recur_weekdays in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 125
[30-Nov-2017 09:00:00 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 125
[30-Nov-2017 09:00:00 Europe/Zagreb] PHP Notice:  Undefined index: event_recur_monthdays in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 126
[30-Nov-2017 09:00:00 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 126
[30-Nov-2017 09:28:12 Europe/Zagreb] PHP Notice:  Undefined index: event_recur_weekdays in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 125
[30-Nov-2017 09:28:12 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 125
[30-Nov-2017 09:28:12 Europe/Zagreb] PHP Notice:  Undefined index: event_recur_monthdays in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 126
[30-Nov-2017 09:28:12 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 126
[30-Nov-2017 09:28:12 Europe/Zagreb] PHP Notice:  Undefined index: event_categories] in /home/studioid/public_html/bakinidvori/modules/CGCalendar/action.admin_event_update.php on line 127
[30-Nov-2017 09:28:12 Europe/Zagreb] PHP Warning:  rawurlencode() expects parameter 1 to be string, array given in /home/studioid/public_html/bakinidvori/lib/classes/internal/module_support/modredirect.inc.php on line 88
[30-Nov-2017 09:53:00 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[30-Nov-2017 09:53:02 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[05-Dec-2017 15:00:28 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[05-Dec-2017 15:08:12 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/Gallery/action.do_editgallery.php on line 203
[05-Dec-2017 15:13:05 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/Gallery/action.do_editgallery.php on line 203
[05-Dec-2017 15:14:34 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/Gallery/action.do_editgallery.php on line 203
[05-Dec-2017 15:21:01 Europe/Zagreb] PHP Warning:  implode(): Invalid arguments passed in /home/studioid/public_html/bakinidvori/modules/Gallery/action.do_editgallery.php on line 203
[08-Dec-2017 09:36:42 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[08-Dec-2017 09:36:45 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[08-Dec-2017 14:19:11 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[08-Dec-2017 14:19:12 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[12-Dec-2017 11:04:01 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:04:01 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:04:18 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:04:18 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:04:21 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:04:21 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:04:35 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:04:35 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:05:58 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systeminfo.php on line 38
[12-Dec-2017 11:05:58 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systeminfo.php on line 38
[12-Dec-2017 11:06:10 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:06:10 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:09:05 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:09:05 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:09:11 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[12-Dec-2017 11:09:14 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[12-Dec-2017 11:11:56 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systeminfo.php on line 38
[12-Dec-2017 11:11:56 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systeminfo.php on line 38
[12-Dec-2017 11:11:59 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/checksum.php on line 37
[12-Dec-2017 11:11:59 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/checksum.php on line 37
[12-Dec-2017 11:12:05 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:12:05 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:17:01 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/checksum.php on line 37
[12-Dec-2017 11:17:01 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/checksum.php on line 37
[12-Dec-2017 11:17:10 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systeminfo.php on line 38
[12-Dec-2017 11:17:10 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systeminfo.php on line 38
[12-Dec-2017 11:17:13 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:17:13 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:22:23 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:22:23 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:25:11 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:25:11 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:25:53 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[12-Dec-2017 11:25:54 Europe/Zagreb] PHP Notice:  Undefined index: _userkey_ in /home/studioid/public_html/bakinidvori/admin/moduleinterface.php on line 29
[12-Dec-2017 11:26:22 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:26:22 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:37:58 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:37:58 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:41:22 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[12-Dec-2017 11:41:22 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[14-Dec-2017 08:45:32 Europe/Zagreb] PHP Warning:  require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41
[14-Dec-2017 08:45:32 Europe/Zagreb] PHP Fatal error:  require_once(): Failed opening required '/home/studioid/public_html/bakinidvori/lib/test.functions.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41

Php is really not my field so I was not able to figure out what is going on. Maybe someone else could provide an answer and solution.
Thank you for the tip and best regards!
Jakovbak

[paulbaker]

Missing file? Odd. I would try clearing cache manually, since you can't access the correct admin page to do this.

FTP in and delete all files in
/tmp/cache/
/tmp/templates_c/

[jakovbak]

Nothing. Didn't help, blank pages again...

[paulbaker]

Someone cleverer than me will now come in with some better ideas....

[jakovbak]

[Rolf]

[12-Dec-2017 11:04:18 Europe/Zagreb] PHP Warning: require_once(/home/studioid/public_html/bakinidvori/lib/test.functions.php): failed to open stream: No such file or directory in /home/studioid/public_html/bakinidvori/admin/systemmaintenance.php on line 41

There have reports of people having virusscanners at the server giving false positives and deleting core files! Looks like this is one of them... Refresh your installation and talk to your webhost.

[jakovbak]

I should probably talk to my host first because I did a few refreshes and even two clean install and couldn't get rid of the problem.
Thank you for clearing this up!
Best regards,
Jakovbak

[master3395]

Try taking a backup, if you haven't already done that.
And then try and upgrade a test folder to the latest 2.2.5,
to see if the problem still happens on a newer version.
[Note, you should put the test folder, in a separate database, then your main.]
If that's the case, your host may have some configurations, that is blocking your functionality of cms.