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Module Server Unavailable

Posted: Thu May 18, 2017 3:44 pm
by fowlerat
Hi,

When using the module manager (CMSMS 2.1.6) the 'A problem communication with the module server' has been occuring for over 24hrs.

Could someone take a look?

Thanks

Alan

Re: Module Server Unavailable

Posted: Thu May 18, 2017 4:23 pm
by calguy1000
Works fine here. and the server is on the other side of the continent to where I am. So it may be a problem with your internet.

Re: Module Server Unavailable

Posted: Fri May 19, 2017 9:48 am
by fowlerat
That may be but its not working here.

Have tried on a PC and on a MAC - on two different CMSMS installations running on two seperate servers. Have also tried from my iPhone whilst connected to 4G. Always getting the communication failure message.

Have you tried whilst running an install of 2.1.6 and clicking on Module Manager in admin?

Re: Module Server Unavailable

Posted: Fri May 19, 2017 1:04 pm
by calguy1000
Have you tried whilst running an install of 2.1.6 and clicking on Module Manager in admin?
Yes, from 3 different installs of CMSMS. It's not a CMSMS issue or a server issue.

Re: Module Server Unavailable

Posted: Fri May 19, 2017 1:21 pm
by Rolf
Works for me in the Netherlands!

Try clear cmsms/browser cache...

Re: Module Server Unavailable

Posted: Fri May 19, 2017 1:23 pm
by Jo Morg
And for me too on a few different servers from clients from different countries.

Re: Module Server Unavailable

Posted: Mon May 22, 2017 2:14 pm
by fowlerat
Still not working after cache clears etc etc...

Would you be able to let me have the IP address of the server so that I can check that the hardware host hasn't blacklisted it for some reason on their network?

Many thanks

Alan

Re: Module Server Unavailable

Posted: Tue May 23, 2017 7:39 am
by fowlerat
Could someone provide some info. Although it may be working for you it is not working for me and I am trying to resolve....some help would be appreciated....thank you

Re: Module Server Unavailable

Posted: Tue May 23, 2017 10:17 am
by fowlerat
Brand new install - same problem.

wget on new install from s3.amazonaws.com downloaded fine - so servers are talking to each other

Any developers have any ideas why the module manager will not communicate or tests that can be run to help diagnose the problem?

Re: Module Server Unavailable

Posted: Wed May 24, 2017 10:33 am
by Jo Morg
fowlerat wrote:Still not working after cache clears etc etc...

Would you be able to let me have the IP address of the server so that I can check that the hardware host hasn't blacklisted it for some reason on their network?

Many thanks

Alan
The ip address that you should be checking if blacklisted is 66.175.210.253.

Re: Module Server Unavailable

Posted: Wed May 24, 2017 12:07 pm
by PinkElephant
OT:
Jo Morg wrote:66.175.210.253.
... Ok, which dev registered cmsmadeconfusing.com ? :)

Re: Module Server Unavailable

Posted: Wed Aug 09, 2017 6:25 pm
by alarach
I install Version 2.2.2 and I have the Module Server Communication fail.
I can't install modules.