No admins can login, front end gone a bit wrong too
Re: No admins can login, front end gone a bit wrong too
I changed "Lifetime of log-entries" to manual on 19/01 at 23:27:52 so there should have been no "Automated Task Succeeded PruneAdminlogTask", right ? But the next one appeared on 20/01 at 19:36:36 and 20 minutes later the first error message and impossible admin login.
By the way, as it happens on one hosting only, maybe it's a matter of server configuration?
By the way, as it happens on one hosting only, maybe it's a matter of server configuration?
Re: No admins can login, front end gone a bit wrong too
I encountered the same issue on a site that has been upgraded to 2.1.5 since october 2016.
I also see some relation to PruneAdminlogTask
Also couldn't login the backend. Using the "password lost" function solves that. After that clearing the cache and the site was up and running again.
Today I couldn't login again. (yes, I'm sure using the correct password) The Frontend was working OK though.
There has not been an PruneAdminlogTask log after I cleared the cache yesterday.
----------------------------------------------
Cms Version: 2.1.5
Installed Modules:
AdminSearch: 1.0.2
Banners: 2.9.1
BatchMail: 0.5
CGExtensions: 1.53.13
CGJobMgr: 1.3.4
CGSimpleSmarty: 1.10
CGSmartImage: 1.21.5
CMSContentManager: 1.1.1
CMSMailer: 6.2.14
Captcha: 0.5.3
CustomGS: 3.0
DesignManager: 1.1.1
FAQ: 2.0.1
FEUMailer: 0.9.4
FileManager: 1.5.2
FormBrowser: 0.5
FormBuilder: 0.8.1.4
FrontEndUsers: 1.26
GBFilePicker: 1.3.3
Gallery: 2.1.6
Gbook: 2.2.2
JMFilePicker: 1.0
LISE: 1.2.1.1
LISENMSitems: 1.2.1.1
LISEProgramma: 1.2.1.1
LISERoutes: 1.2.1.1
MenuManager: 1.50.2
MicroTiny: 2.0.3
MleCMS: 2.0-alpha2
ModuleManager: 2.0.4
NMS: 2.9.5
Navigator: 1.0.3
News: 2.50.5
Search: 1.50.2
ThemeManager: 1.1.8
Config Information:
php_memory_limit:
max_upload_size: 64000000
url_rewriting: mod_rewrite
page_extension: .html
query_var: page
auto_alias_content: true
locale: nl_NL
set_names: true
timezone:
permissive_smarty: false
Php Information:
phpversion: 5.5.37
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 32759
E_STRICT: 2048
E_DEPRECATED: 8192
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 30
register_globals: Off (False)
output_buffering: On
disable_functions: symlink, popen, system, exec, proc_get_status, proc_nice, proc_terminate, define_syslog_variables, syslog, openlog, closelog, escapeshellcmd, passthru, ocinumcols, ini_alter, leak, listen, chgrp, apache_note, apache_setenv, debugger_on, debugger_off, ftp_exec, dl, dll, ftp, disk_free_space, disk_total_space, shell_exec, eval, proc_close, proc_open, allow_url_fopen, show_source, get_current_user, getmyuid, apache_child_terminate, pfsockopen, posix_ctermid, posix_get_last_error, posix_getcwd, posix_getegid, posix_geteuid, posix_getgid, posix_getgrgid, posix_getgrnam, posix_getgroups, posix_getlogin, posix_getpgid, posix_getpgrp, posix_getpid, posix_getppid, posix_getpwnam, posix_getpwuid, posix_getrlimit, posix_getsid, posix_getuid, posix_isatty, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_strerror, posix_times, posix_ttyname, posix_uname
open_basedir: /home/p4d/domains/paarden4daagse.nl/:/home/p4d/domains/include/:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php55/lib/php/:/usr/local/php70/lib/php/
test_remote_url: Success
file_uploads: On (True)
post_max_size: 64M
upload_max_filesize: 64M
session_save_path: No check because open basedir active
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On
Performance Information:
allow_browser_cache: On (True)
browser_cache_expiry: 5
php_opcache: Off (False)
smarty_cache: On (True)
smarty_compilecheck: Off (False)
smarty_cache_udt: On (True)
auto_clear_cache_age: On (True)
Server Information:
Server Software: Apache/2
Server Api: apache2handler
Server Os: Linux 2.6.18-417.el5PAE On i686
Server Db Type: MySQL (mysqli)
Server Db Version: 5.6.29
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Permission Information:
tmp: /home/p4d/domains/paarden4daagse.nl/public_html/tmp (0755)
tmp_cache: /home/p4d/domains/paarden4daagse.nl/public_html/tmp/cache (0755)
templates_c: /home/p4d/domains/paarden4daagse.nl/public_html/tmp/templates_c (0755)
modules: /home/p4d/domains/paarden4daagse.nl/public_html/modules (0755)
uploads: /home/p4d/domains/paarden4daagse.nl/public_html/uploads (0755)
File Creation Mask (umask): /home/p4d/domains/paarden4daagse.nl/public_html/tmp/cache (0755)
config_file: 0755
----------------------------------------------
I also see some relation to PruneAdminlogTask
Code: Select all
An error has occurred Unable to load template module_db_tpl 'MleCMS;mle_template' in 'tpl_body:9' 20-01-17 12:07:11
Automated Task Succeeded PruneAdminlogTask 20-01-17 12:07:10
CGSmartImage Kan geen bestand vinden in: uploads/routes/ 20-01-17 12:06:32
Today I couldn't login again. (yes, I'm sure using the correct password) The Frontend was working OK though.
There has not been an PruneAdminlogTask log after I cleared the cache yesterday.
----------------------------------------------
Cms Version: 2.1.5
Installed Modules:
AdminSearch: 1.0.2
Banners: 2.9.1
BatchMail: 0.5
CGExtensions: 1.53.13
CGJobMgr: 1.3.4
CGSimpleSmarty: 1.10
CGSmartImage: 1.21.5
CMSContentManager: 1.1.1
CMSMailer: 6.2.14
Captcha: 0.5.3
CustomGS: 3.0
DesignManager: 1.1.1
FAQ: 2.0.1
FEUMailer: 0.9.4
FileManager: 1.5.2
FormBrowser: 0.5
FormBuilder: 0.8.1.4
FrontEndUsers: 1.26
GBFilePicker: 1.3.3
Gallery: 2.1.6
Gbook: 2.2.2
JMFilePicker: 1.0
LISE: 1.2.1.1
LISENMSitems: 1.2.1.1
LISEProgramma: 1.2.1.1
LISERoutes: 1.2.1.1
MenuManager: 1.50.2
MicroTiny: 2.0.3
MleCMS: 2.0-alpha2
ModuleManager: 2.0.4
NMS: 2.9.5
Navigator: 1.0.3
News: 2.50.5
Search: 1.50.2
ThemeManager: 1.1.8
Config Information:
php_memory_limit:
max_upload_size: 64000000
url_rewriting: mod_rewrite
page_extension: .html
query_var: page
auto_alias_content: true
locale: nl_NL
set_names: true
timezone:
permissive_smarty: false
Php Information:
phpversion: 5.5.37
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 32759
E_STRICT: 2048
E_DEPRECATED: 8192
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 30
register_globals: Off (False)
output_buffering: On
disable_functions: symlink, popen, system, exec, proc_get_status, proc_nice, proc_terminate, define_syslog_variables, syslog, openlog, closelog, escapeshellcmd, passthru, ocinumcols, ini_alter, leak, listen, chgrp, apache_note, apache_setenv, debugger_on, debugger_off, ftp_exec, dl, dll, ftp, disk_free_space, disk_total_space, shell_exec, eval, proc_close, proc_open, allow_url_fopen, show_source, get_current_user, getmyuid, apache_child_terminate, pfsockopen, posix_ctermid, posix_get_last_error, posix_getcwd, posix_getegid, posix_geteuid, posix_getgid, posix_getgrgid, posix_getgrnam, posix_getgroups, posix_getlogin, posix_getpgid, posix_getpgrp, posix_getpid, posix_getppid, posix_getpwnam, posix_getpwuid, posix_getrlimit, posix_getsid, posix_getuid, posix_isatty, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_strerror, posix_times, posix_ttyname, posix_uname
open_basedir: /home/p4d/domains/paarden4daagse.nl/:/home/p4d/domains/include/:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php55/lib/php/:/usr/local/php70/lib/php/
test_remote_url: Success
file_uploads: On (True)
post_max_size: 64M
upload_max_filesize: 64M
session_save_path: No check because open basedir active
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On
Performance Information:
allow_browser_cache: On (True)
browser_cache_expiry: 5
php_opcache: Off (False)
smarty_cache: On (True)
smarty_compilecheck: Off (False)
smarty_cache_udt: On (True)
auto_clear_cache_age: On (True)
Server Information:
Server Software: Apache/2
Server Api: apache2handler
Server Os: Linux 2.6.18-417.el5PAE On i686
Server Db Type: MySQL (mysqli)
Server Db Version: 5.6.29
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Permission Information:
tmp: /home/p4d/domains/paarden4daagse.nl/public_html/tmp (0755)
tmp_cache: /home/p4d/domains/paarden4daagse.nl/public_html/tmp/cache (0755)
templates_c: /home/p4d/domains/paarden4daagse.nl/public_html/tmp/templates_c (0755)
modules: /home/p4d/domains/paarden4daagse.nl/public_html/modules (0755)
uploads: /home/p4d/domains/paarden4daagse.nl/public_html/uploads (0755)
File Creation Mask (umask): /home/p4d/domains/paarden4daagse.nl/public_html/tmp/cache (0755)
config_file: 0755
----------------------------------------------
Re: No admins can login, front end gone a bit wrong too
Every two days now.
Re: No admins can login, front end gone a bit wrong too
I had different errors in the apache2 error.log, but the same problem (blank admin page).Rolf wrote:Delete contents of folders tmp/cache and tmp/templates_c
After deleting most of the contents of the two directories you mention above I was able to login. Unfortunately I didn't see this thread until after I solved the problem (searched for variations of "blank admin page").
Re: No admins can login, front end gone a bit wrong too
I noticed on my site that the task "PruneAdminlogTask" is executed every day (about every 24h and 20min). In this cycle, this task is always followed by the "ClearCacheTask" task. In these cases, the problem does not appear.
But sometimes, in addition to this cycle, "PruneAdminlogTask" is executed alone and this is where the problem appears.
Moreover, I doubt that disabling the automatic clear cache function solves the problem because the cache on my site was set to 0 when the problem occurred.
But sometimes, in addition to this cycle, "PruneAdminlogTask" is executed alone and this is where the problem appears.
Moreover, I doubt that disabling the automatic clear cache function solves the problem because the cache on my site was set to 0 when the problem occurred.
Re: No admins can login, front end gone a bit wrong too
Just had the same problem with auto clear cache disabled (set to 0). So I'm afraid it can't be a temporary solution either.
Re: No admins can login, front end gone a bit wrong too
We are having the same problem with one of our sites.
I had had Lifetime of log entries set to manual, however the problem is still an oddly regular occurrence, so changed it to 6 months and seeing if this does anything.
When this problem happens the site frontend doesn't display {metadata} (and perhaps no module content?) info, so no css etc. Hard to tell exactly, as I've cleared cache asap, to keep client happy!
System info below
----------------------------------------------
Cms Version: 2.1.6
Installed Modules:
AceEditor2: 1.05
AdminSearch: 1.0.2
CGBlog: 1.14.1
CGCalendar: 2.1.4.3
CGExtensions: 1.53.15
CGHeadMaster: 1.0.9.2
CGSimpleSmarty: 2.1.5
CGSmartImage: 1.21.5
CMSContentManager: 1.1.4
CMSMailer: 6.2.14
CompanyDirectory: 1.23.3
DesignManager: 1.1.1
FileManager: 1.5.2
FormBuilder: 0.8.1.4
FrontEndUsers: 2.2.0.6
Gallery: 2.2
JMFilePicker: 1.0
JQueryTools: 1.3.9
LISE: 1.2.3
LISEMembers: 1.2.3
MicroTiny: 2.0.3
ModuleManager: 2.0.5
Navigator: 1.0.3
News: 2.50.6
Search: 1.50.2
Snippet: 0.1.8
Widgets: 1.1
Config Information:
php_memory_limit:
max_upload_size: 10000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: Australia/NSW
permissive_smarty: false
Php Information:
phpversion: 5.5.29
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 22519
E_STRICT: 0
E_DEPRECATED: 0
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 60
register_globals: Off (False)
output_buffering: On
disable_functions:
open_basedir:
test_remote_url: Success
file_uploads: On (True)
post_max_size: 10M
upload_max_filesize: 10M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On
Performance Information:
allow_browser_cache: Off (False)
browser_cache_expiry: 0
php_opcache: Off (False)
smarty_cache: Off (False)
smarty_compilecheck: Off (False)
smarty_cache_udt: Off (False)
auto_clear_cache_age: On (True)
Server Information:
Server Software: Apache
Server Api: cgi-fcgi
Server Os: Linux 2.6.32-642.3.1.el6.x86_64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.52
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Permission Information:
tmp: /home/ampccom/public_html/tmp (0777)
tmp_cache: /home/ampccom/public_html/tmp/cache (0777)
templates_c: /home/ampccom/public_html/tmp/templates_c (0777)
modules: /home/ampccom/public_html/modules (0777)
uploads: /home/ampccom/public_html/uploads (0777)
File Creation Mask (umask): /home/ampccom/public_html/tmp/cache (0777)
config_file: 0444
----------------------------------------------
Thanks for any help, as it appears to be a somewhat widespread issue.
Cheers,
Paul
I had had Lifetime of log entries set to manual, however the problem is still an oddly regular occurrence, so changed it to 6 months and seeing if this does anything.
When this problem happens the site frontend doesn't display {metadata} (and perhaps no module content?) info, so no css etc. Hard to tell exactly, as I've cleared cache asap, to keep client happy!
System info below
----------------------------------------------
Cms Version: 2.1.6
Installed Modules:
AceEditor2: 1.05
AdminSearch: 1.0.2
CGBlog: 1.14.1
CGCalendar: 2.1.4.3
CGExtensions: 1.53.15
CGHeadMaster: 1.0.9.2
CGSimpleSmarty: 2.1.5
CGSmartImage: 1.21.5
CMSContentManager: 1.1.4
CMSMailer: 6.2.14
CompanyDirectory: 1.23.3
DesignManager: 1.1.1
FileManager: 1.5.2
FormBuilder: 0.8.1.4
FrontEndUsers: 2.2.0.6
Gallery: 2.2
JMFilePicker: 1.0
JQueryTools: 1.3.9
LISE: 1.2.3
LISEMembers: 1.2.3
MicroTiny: 2.0.3
ModuleManager: 2.0.5
Navigator: 1.0.3
News: 2.50.6
Search: 1.50.2
Snippet: 0.1.8
Widgets: 1.1
Config Information:
php_memory_limit:
max_upload_size: 10000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: Australia/NSW
permissive_smarty: false
Php Information:
phpversion: 5.5.29
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 22519
E_STRICT: 0
E_DEPRECATED: 0
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 60
register_globals: Off (False)
output_buffering: On
disable_functions:
open_basedir:
test_remote_url: Success
file_uploads: On (True)
post_max_size: 10M
upload_max_filesize: 10M
session_save_path: /tmp (1777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On
Performance Information:
allow_browser_cache: Off (False)
browser_cache_expiry: 0
php_opcache: Off (False)
smarty_cache: Off (False)
smarty_compilecheck: Off (False)
smarty_cache_udt: Off (False)
auto_clear_cache_age: On (True)
Server Information:
Server Software: Apache
Server Api: cgi-fcgi
Server Os: Linux 2.6.32-642.3.1.el6.x86_64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 5.5.52
Server Db Grants: Found a "GRANT ALL" statement that appears to be suitable
Permission Information:
tmp: /home/ampccom/public_html/tmp (0777)
tmp_cache: /home/ampccom/public_html/tmp/cache (0777)
templates_c: /home/ampccom/public_html/tmp/templates_c (0777)
modules: /home/ampccom/public_html/modules (0777)
uploads: /home/ampccom/public_html/uploads (0777)
File Creation Mask (umask): /home/ampccom/public_html/tmp/cache (0777)
config_file: 0444
----------------------------------------------
Thanks for any help, as it appears to be a somewhat widespread issue.
Cheers,
Paul
Re: No admins can login, front end gone a bit wrong too
I experience the same problem. Can`t log into admin. I run Showtime2 3.5.3 and cmsms 2.1.6.
Re: No admins can login, front end gone a bit wrong too
This is weird.. how is this possible? I have uninstalled and deleted Showtime2 from my main website to avoid further login problems, BUT I still can`t log into the site that is installed on a sub-domain (mobile version). Somehow that site was also affected. Showtime was never used on that install and I have never had any problems logging in before. I have tried to clear the tmp/cache and tmp/templates_c, and even reinstalled everything from an older back up. Nothing helps. Both sites are 2.1.6. Any suggestions?
Re: No admins can login, front end gone a bit wrong too
Anyone who can help me with this? Please PM me if you can.Trenia wrote:This is weird.. how is this possible? ...
Re: No admins can login, front end gone a bit wrong too
While waiting for the problem to be solved, I created a UDT to notify me by email when my website crash. You can try that :
https://www.cmscanbesimple.org/blog/mou ... ate-errors
https://www.cmscanbesimple.org/blog/mou ... ate-errors
-
- Support Guru
- Posts: 8169
- Joined: Tue Oct 19, 2004 6:44 pm
- Location: Fernie British Columbia, Canada
Re: No admins can login, front end gone a bit wrong too
This problem is almost certainly not related to a single module, or to the adminlog task. But to a race condition happening when two requests happen almost simultaneously that would require some portion of cached data to be rebuilt.
Unfortunately, we do not have enough information as to exactly what the problem is (nothing from error logs, no consistent method of reproducing the problem, etc).
Unfortunately, we do not have enough information as to exactly what the problem is (nothing from error logs, no consistent method of reproducing the problem, etc).
Follow me on twitter
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Please post system information from "Extensions >> System Information" (there is a bbcode option) on all posts asking for assistance.
--------------------
If you can't bother explaining your problem well, you shouldn't expect much in the way of assistance.
Re: No admins can login, front end gone a bit wrong too
Hi, still having the same issue, oddly it only effects one of many sites on the same server. The difference? This site has the FrontEndUsers module installed. The others don't.
Just checking other posted system info here, it seems FrontEndUsers is installed to all sites with the issue?
calguy1000 mentioned it was unlikely to be only one module, but maybe worth checking? If I knew how to, I'd do it myself, so very appreciative of any help. So too, I assume would be my exasperated client, who goes into meltdown whenever the site is down, no matter how many times I tell them to clear the cache.
Cheers,
Paul
Just checking other posted system info here, it seems FrontEndUsers is installed to all sites with the issue?
calguy1000 mentioned it was unlikely to be only one module, but maybe worth checking? If I knew how to, I'd do it myself, so very appreciative of any help. So too, I assume would be my exasperated client, who goes into meltdown whenever the site is down, no matter how many times I tell them to clear the cache.
Cheers,
Paul
Re: No admins can login, front end gone a bit wrong too
@pwg you have got a pm
- + - + - + - + - + - + -
LATEST TUTORIAL AT CMS CAN BE SIMPLE:
Migrating Company Directory module to LISE
Migrating Company Directory module to LISE
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Re: No admins can login, front end gone a bit wrong too
It's not difficult ... please go to folder /modules and rename only non core modules like AnyModule to _AnyModule, step by step. And check if the trouble is gone.pwg wrote:If I knew how to, I'd do it myself, so very appreciative of any help.