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Formbuilder - ERROR - Blankpage
https://forum.cmsmadesimple.org/viewtopic.php?f=7&t=81749
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Author:  Cada [ Fri Nov 08, 2019 9:16 pm ]
Post subject:  Formbuilder - ERROR - Blankpage

Hello,

First, sorry for my english. I'm french speaker. I do my best ;)

I have installed :
CMSMS version 2.2.12
Formbuilder 1.0.1
Mail setting : SMTP (test OK)


In the admin Formbuilder : I can't edit or create a form fields (in the basic contact form and the other).

When I want edit or create a form fields , I receive a blank page (copy of the url's blank page :
https://onoze.be/admin/moduleinterface.php?mact=FormBuilder,m1_,admin_add_edit_field,0&__c=cd8e203ee19cc2b6852&m1_form_id=2&m1_fbrp_order_by=9)

Here is the error log Apache :

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught CmsError404Exception: Module action not found in /var/www/vhosts/onoze.be/httpdocs/lib/classes/class.CMSModule.php:1395\nStack trace:\n#0 /var/www/vhosts/onoze.be/httpdocs/modules/FormBuilder/FormBuilder.module.php(193): CMSModule->DoAction('admin_add_edit_...', 'm1_', Array, '')\n#1 /var/www/vhosts/onoze.be/httpdocs/lib/classes/class.CMSModule.php(1479): FormBuilder->DoAction('admin_add_edit_...', 'm1_', Array, '')\n#2 /var/www/vhosts/onoze.be/httpdocs/admin/moduleinterface.php(74): CMSModule->DoActionBase('admin_add_edit_...', 'm1_', Array, '', Object(Smarty_CMS))\n#3 {main}\n thrown in /var/www/vhosts/onoze.be/httpdocs/lib/classes/class.CMSModule.php on line 1395', referer: https://onoze.be/

All my site CMSMS and other modules run...

Have you some idea to resolve that ?
Thank you !

Author:  Rolf [ Sat Nov 09, 2019 11:40 am ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

Hello Cada,

We can not reproduce this issue you are having.

1. Did you try to clear browser and cms cache already?
2. Is there at your server ModSecurity or an other firewall installed and working?
3. Please post your System Information from the CMSMS admin panel.

Grtz. Rolf

Author:  Cada [ Sat Nov 09, 2019 2:47 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

Hello,

Thank you for your reply.

I 'm just testing to change the version of Formbuider. With version 1.0, the tool run perfectly ! I don't change anything on the host server.


Yesterday with the version 1.01 :

1. Yes, I cleared browser and cms
2. I don't known for ModSecurity but yes there is firewall installed and working
3. Here my System Information :

Cms Version: 2.2.12

Installed Modules:

AdminSearch: 1.0.4
CMSContentManager: 1.1.8
CMSMailer: 6.2.14
CmsJobManager: 0.1.3
DesignManager: 1.1.6
FileManager: 1.6.9.1
FilePicker: 1.0.4.1
FormBuilder: 1.0
Gallery: 2.4
MenuManager: 1.50.3
MicroTiny: 2.2.4
ModuleManager: 2.1.7
Navigator: 1.0.9
News: 2.51.7
Search: 1.51.7


Config Information:

php_memory_limit:
max_upload_size: 64000000
url_rewriting: none
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: UTC
permissive_smarty: false


Php Information:

phpversion: 7.3.11
md5_function: On (Vrai)
json_function: On (Vrai)
gd_version: 2
tempnam_function: On (Vrai)
magic_quotes_runtime: Off (Faux)
E_ALL: 22519
E_STRICT: 0
E_DEPRECATED: 0
test_file_timedifference: Aucune différence de date du système trouvée
test_db_timedifference: Une différence de date avec l'environnement PHP a été détectée. Cela peut causer des problèmes lorsque vous publiez des articles.
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 60
register_globals: Off (Faux)
output_buffering: 4096
disable_functions: opcache_get_status
open_basedir: /var/www/vhosts/onoze.be/:/tmp/
test_remote_url: Valable
file_uploads: On (Vrai)
post_max_size: 60M
upload_max_filesize: 64M
session_save_path: Aucune vérification à cause de la restriction spécifiée par PHP open_basedir
session_use_cookies: On (Vrai)
xml_function: On (Vrai)
xmlreader_class: On (Vrai)
check_ini_set: On (Vrai)
curl: On


Performance Information:

allow_browser_cache: On (Vrai)
browser_cache_expiry: 60
php_opcache: On (Vrai)
smarty_cache: Off (Faux)
smarty_compilecheck: Off (Faux)
auto_clear_cache_age: On (Vrai)

Server Information:

Server Software: Apache
Server Api: fpm-fcgi
Server Os: Linux 3.10.0-693.11.6.el7.x86_64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 10.4.7
Server Db Grants: Impossible de trouver un privilège "GRANT ALL". Cela ne conduit pas nécessairement à des problèmes... Mais si vous avez des problèmes pour installer/retirer des modules ou ajouter/supprimer des éléments de contenu ou pages cela pourrait en être la cause.


Permission Information:

tmp: /var/www/vhosts/onoze.be/httpdocs/tmp (0755)
tmp_cache: /var/www/vhosts/onoze.be/httpdocs/tmp/cache (0755)
templates_c: /var/www/vhosts/onoze.be/httpdocs/tmp/templates_c (0755)
modules: /var/www/vhosts/onoze.be/httpdocs/modules (0755)
uploads: /var/www/vhosts/onoze.be/httpdocs/uploads (0755)
Masque de création de fichier (umask) : /var/www/vhosts/onoze.be/httpdocs/tmp/cache (0755)
config_file: 0644

----------------------------------------------

Author:  Rolf [ Mon Nov 11, 2019 1:36 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

Could you please check the server's error log for related mentions? It should give a filename, line number and hopefully a reason why it isn't working or blocked...

Grtz. Rolf

Author:  Cada [ Mon Nov 11, 2019 6:13 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

In the attachement : errors log on Nov 8 and Nov 9.
I hope that help you to find the grain of sand.

Thank you for your work !

Attachments:
errors_log_formbuilder.txt [14.97 KiB]
Downloaded 37 times

Author:  montedavis [ Tue Nov 12, 2019 2:44 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

I have the same issue: Fatal error: Uncaught exception 'CmsError404Exception' with message 'Module action not found' in /home/xxx/public_html/lib/classes/class.CMSModule.php:1395 Stack trace: #0 /home/xxx/public_html/modules/FormBuilder/FormBuilder.module.php(193): CMSModule->DoAction('admin_add_edit_...', 'm1_', Array, '') #1 /home/xxx/public_html/lib/classes/class.CMSModule.php(1479): FormBuilder->DoAction('admin_add_edit_...', 'm1_', Array, '') #2 /home/xxx/public_html/admin/moduleinterface.php(74): CMSModule->DoActionBase('admin_add_edit_...', 'm1_', Array, '', Object(Smarty_CMS)) #3 {main} thrown in /home/xxx/public_html/lib/classes/class.CMSModule.php on line 1395



CMS Made Simple Install Information
CMSMS Version 2.2.12

Installed Modules
AdminSearch 1.0.4
CMSContentManager 1.1.8
CMSMailer 6.2.14
Captcha 1.0
CmsJobManager 0.1.3
DesignManager 1.1.6
FileManager 1.6.9.1
FilePicker 1.0.4.1
FormBuilder 1.0.1
Gallery 2.4
MenuManager 1.50.3
MicroTiny 2.2.4
ModuleManager 2.1.7
Navigator 1.0.9
News 2.51.6
Search 1.51.7
TinyMCE 3.3.1

Author:  montedavis [ Tue Nov 12, 2019 4:12 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

I reverted back to Formbuilder 1.0 and the Formbuilder 1.0 modules seems to work.

Author:  Jo Morg [ Tue Nov 12, 2019 5:58 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

New FormBuilder release on the forge already.
The logs where a bit misleading though, hence why it was not easy for me to reproduce the error.
Should be fixed now, thanks.

Author:  montedavis [ Tue Nov 12, 2019 5:59 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

Thank you!

Author:  Cada [ Wed Nov 13, 2019 8:46 am ]
Post subject:  Re: Formbuilder - ERROR - Blankpage [SOLVED]

Thank you ! :)

Author:  kerryshamblin [ Sun Nov 17, 2019 1:31 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

Hi! I'm still getting this error using Formbuilder 1.0.2. Any idea what I can do to fix it? Just installed a fresh 2.2.12, updated PHP version, cache cleared. Same thing, I can't edit or add form fields. Thanks!

Author:  Jo Morg [ Sun Nov 17, 2019 1:41 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

http://dev.cmsmadesimple.org/bug/view/12189
We haven't been able to reliably reproduce this and we know for a fact that the distributed xml is complete...
So I'm betting on some false positive of an antivirus firewall or something like that...
Apparently putting the file back in solves it so the above link provides a temporary solution until we understand what is happening.

Author:  kerryshamblin [ Sun Nov 17, 2019 1:47 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

Thank you!

Author:  scottx [ Thu Jan 30, 2020 6:24 pm ]
Post subject:  Re: Formbuilder - ERROR - Blankpage

I was getting the same error, my solution was to uninstall it from the module manager, then import the XML file (downloaded from http://dev.cmsmadesimple.org/project/files/69) and install again.
Thanks!

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