Formbuilder - ERROR - Blankpage

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Cada
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Formbuilder - ERROR - Blankpage

Post by Cada »

Hello,

First, sorry for my english. I'm french speaker. I do my best ;)

I have installed :
CMSMS version 2.2.12
Formbuilder 1.0.1
Mail setting : SMTP (test OK)


In the admin Formbuilder : I can't edit or create a form fields (in the basic contact form and the other).

When I want edit or create a form fields , I receive a blank page (copy of the url's blank page :
https://onoze.be/admin/moduleinterface.php?mact=FormBuilder,m1_,admin_add_edit_field,0&__c=cd8e203ee19cc2b6852&m1_form_id=2&m1_fbrp_order_by=9)

Here is the error log Apache :

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught CmsError404Exception: Module action not found in /var/www/vhosts/onoze.be/httpdocs/lib/classes/class.CMSModule.php:1395\nStack trace:\n#0 /var/www/vhosts/onoze.be/httpdocs/modules/FormBuilder/FormBuilder.module.php(193): CMSModule->DoAction('admin_add_edit_...', 'm1_', Array, '')\n#1 /var/www/vhosts/onoze.be/httpdocs/lib/classes/class.CMSModule.php(1479): FormBuilder->DoAction('admin_add_edit_...', 'm1_', Array, '')\n#2 /var/www/vhosts/onoze.be/httpdocs/admin/moduleinterface.php(74): CMSModule->DoActionBase('admin_add_edit_...', 'm1_', Array, '', Object(Smarty_CMS))\n#3 {main}\n thrown in /var/www/vhosts/onoze.be/httpdocs/lib/classes/class.CMSModule.php on line 1395', referer: https://onoze.be/

All my site CMSMS and other modules run...

Have you some idea to resolve that ?
Thank you !
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Rolf
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Re: Formbuilder - ERROR - Blankpage

Post by Rolf »

Hello Cada,

We can not reproduce this issue you are having.

1. Did you try to clear browser and cms cache already?
2. Is there at your server ModSecurity or an other firewall installed and working?
3. Please post your System Information from the CMSMS admin panel.

Grtz. Rolf
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Cada
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Re: Formbuilder - ERROR - Blankpage

Post by Cada »

Hello,

Thank you for your reply.

I 'm just testing to change the version of Formbuider. With version 1.0, the tool run perfectly ! I don't change anything on the host server.


Yesterday with the version 1.01 :

1. Yes, I cleared browser and cms
2. I don't known for ModSecurity but yes there is firewall installed and working
3. Here my System Information :

Cms Version: 2.2.12

Installed Modules:

AdminSearch: 1.0.4
CMSContentManager: 1.1.8
CMSMailer: 6.2.14
CmsJobManager: 0.1.3
DesignManager: 1.1.6
FileManager: 1.6.9.1
FilePicker: 1.0.4.1
FormBuilder: 1.0
Gallery: 2.4
MenuManager: 1.50.3
MicroTiny: 2.2.4
ModuleManager: 2.1.7
Navigator: 1.0.9
News: 2.51.7
Search: 1.51.7


Config Information:

php_memory_limit:
max_upload_size: 64000000
url_rewriting: none
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: UTC
permissive_smarty: false


Php Information:

phpversion: 7.3.11
md5_function: On (Vrai)
json_function: On (Vrai)
gd_version: 2
tempnam_function: On (Vrai)
magic_quotes_runtime: Off (Faux)
E_ALL: 22519
E_STRICT: 0
E_DEPRECATED: 0
test_file_timedifference: Aucune différence de date du système trouvée
test_db_timedifference: Une différence de date avec l'environnement PHP a été détectée. Cela peut causer des problèmes lorsque vous publiez des articles.
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 60
register_globals: Off (Faux)
output_buffering: 4096
disable_functions: opcache_get_status
open_basedir: /var/www/vhosts/onoze.be/:/tmp/
test_remote_url: Valable
file_uploads: On (Vrai)
post_max_size: 60M
upload_max_filesize: 64M
session_save_path: Aucune vérification à cause de la restriction spécifiée par PHP open_basedir
session_use_cookies: On (Vrai)
xml_function: On (Vrai)
xmlreader_class: On (Vrai)
check_ini_set: On (Vrai)
curl: On


Performance Information:

allow_browser_cache: On (Vrai)
browser_cache_expiry: 60
php_opcache: On (Vrai)
smarty_cache: Off (Faux)
smarty_compilecheck: Off (Faux)
auto_clear_cache_age: On (Vrai)

Server Information:

Server Software: Apache
Server Api: fpm-fcgi
Server Os: Linux 3.10.0-693.11.6.el7.x86_64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 10.4.7
Server Db Grants: Impossible de trouver un privilège "GRANT ALL". Cela ne conduit pas nécessairement à des problèmes... Mais si vous avez des problèmes pour installer/retirer des modules ou ajouter/supprimer des éléments de contenu ou pages cela pourrait en être la cause.


Permission Information:

tmp: /var/www/vhosts/onoze.be/httpdocs/tmp (0755)
tmp_cache: /var/www/vhosts/onoze.be/httpdocs/tmp/cache (0755)
templates_c: /var/www/vhosts/onoze.be/httpdocs/tmp/templates_c (0755)
modules: /var/www/vhosts/onoze.be/httpdocs/modules (0755)
uploads: /var/www/vhosts/onoze.be/httpdocs/uploads (0755)
Masque de création de fichier (umask) : /var/www/vhosts/onoze.be/httpdocs/tmp/cache (0755)
config_file: 0644

----------------------------------------------
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Rolf
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Re: Formbuilder - ERROR - Blankpage

Post by Rolf »

Could you please check the server's error log for related mentions? It should give a filename, line number and hopefully a reason why it isn't working or blocked...

Grtz. Rolf
Image
- + - + - + - + - + -
Latest CMSMS tutorial: FormBuilder WatchGuard
- + - + - + - + - + -
Did my post help you solving a problem at your (customers) website and it saved you many hours of work?
Great!! Buy me a cup of coffee in return as a small token of appreciation!
Cada
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Re: Formbuilder - ERROR - Blankpage

Post by Cada »

In the attachement : errors log on Nov 8 and Nov 9.
I hope that help you to find the grain of sand.

Thank you for your work !
Attachments

[The extension txt has been deactivated and can no longer be displayed.]

montedavis
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Re: Formbuilder - ERROR - Blankpage

Post by montedavis »

I have the same issue: Fatal error: Uncaught exception 'CmsError404Exception' with message 'Module action not found' in /home/xxx/public_html/lib/classes/class.CMSModule.php:1395 Stack trace: #0 /home/xxx/public_html/modules/FormBuilder/FormBuilder.module.php(193): CMSModule->DoAction('admin_add_edit_...', 'm1_', Array, '') #1 /home/xxx/public_html/lib/classes/class.CMSModule.php(1479): FormBuilder->DoAction('admin_add_edit_...', 'm1_', Array, '') #2 /home/xxx/public_html/admin/moduleinterface.php(74): CMSModule->DoActionBase('admin_add_edit_...', 'm1_', Array, '', Object(Smarty_CMS)) #3 {main} thrown in /home/xxx/public_html/lib/classes/class.CMSModule.php on line 1395



CMS Made Simple Install Information
CMSMS Version 2.2.12

Installed Modules
AdminSearch 1.0.4
CMSContentManager 1.1.8
CMSMailer 6.2.14
Captcha 1.0
CmsJobManager 0.1.3
DesignManager 1.1.6
FileManager 1.6.9.1
FilePicker 1.0.4.1
FormBuilder 1.0.1
Gallery 2.4
MenuManager 1.50.3
MicroTiny 2.2.4
ModuleManager 2.1.7
Navigator 1.0.9
News 2.51.6
Search 1.51.7
TinyMCE 3.3.1
montedavis
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Re: Formbuilder - ERROR - Blankpage

Post by montedavis »

I reverted back to Formbuilder 1.0 and the Formbuilder 1.0 modules seems to work.
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Jo Morg
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Re: Formbuilder - ERROR - Blankpage

Post by Jo Morg »

New FormBuilder release on the forge already.
The logs where a bit misleading though, hence why it was not easy for me to reproduce the error.
Should be fixed now, thanks.
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
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montedavis
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Re: Formbuilder - ERROR - Blankpage

Post by montedavis »

Thank you!
Cada
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Re: Formbuilder - ERROR - Blankpage [SOLVED]

Post by Cada »

Thank you ! :)
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kerryshamblin
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Re: Formbuilder - ERROR - Blankpage

Post by kerryshamblin »

Hi! I'm still getting this error using Formbuilder 1.0.2. Any idea what I can do to fix it? Just installed a fresh 2.2.12, updated PHP version, cache cleared. Same thing, I can't edit or add form fields. Thanks!
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Jo Morg
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Re: Formbuilder - ERROR - Blankpage

Post by Jo Morg »

http://dev.cmsmadesimple.org/bug/view/12189
We haven't been able to reliably reproduce this and we know for a fact that the distributed xml is complete...
So I'm betting on some false positive of an antivirus firewall or something like that...
Apparently putting the file back in solves it so the above link provides a temporary solution until we understand what is happening.
"There are 10 types of people in this world, those who understand binary... and those who don't."
* by the way: English is NOT my native language (sorry for any mistakes...).
Code of Conduit | CMSMS Docs | Help Support CMSMS
My developer Page on the Forge | Yet another blog about CMSMS
GeekMoot 2015 in Ghent, Belgium: I was there!
GeekMoot 2016 in Leicester, UK: I was there!
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kerryshamblin
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Re: Formbuilder - ERROR - Blankpage

Post by kerryshamblin »

Thank you!
scottx
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Re: Formbuilder - ERROR - Blankpage

Post by scottx »

I was getting the same error, my solution was to uninstall it from the module manager, then import the XML file (downloaded from http://dev.cmsmadesimple.org/project/files/69) and install again.
Thanks!
mcalvet
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Re: Formbuilder - ERROR - Blankpage

Post by mcalvet »

I keep having the same error. I cannot use any FormBuilder from version 1.0.
My solution was to install version 0.8.1.6 and then upgrade to 2.0. Apparently it worked!
Its a important Module. We need a solution! Thanks.
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