NewsletterMadeSimple gets stuck
Posted: Tue Jun 05, 2018 8:04 am
Hello,
I'm on cmsms 2.2.7 and NMS 2.13.2 and the job gets stuck often. This time it got stuck on 48% and the status stays "In Progress".
Why does it get stuck and how can I prevent the getting stuck?
There is no button to get it to start again, only an option to abort/delete the job.
When I push the abort button it gives me the "reset" button but with a warning that "This action may result in repeated messages being sent to list members. use with caution" which indeed I do not want (people getting the mail twice).
How can I find out to which addresses the mailing has been send so that I can start a new job with only those addresses that did not get the mailing in the first place?
Is there some way to enable logging for this module? It would be nice if I could get it to work properly.
Thank you for helping
Isolde
I'm on cmsms 2.2.7 and NMS 2.13.2 and the job gets stuck often. This time it got stuck on 48% and the status stays "In Progress".
Why does it get stuck and how can I prevent the getting stuck?
There is no button to get it to start again, only an option to abort/delete the job.
When I push the abort button it gives me the "reset" button but with a warning that "This action may result in repeated messages being sent to list members. use with caution" which indeed I do not want (people getting the mail twice).
How can I find out to which addresses the mailing has been send so that I can start a new job with only those addresses that did not get the mailing in the first place?
Is there some way to enable logging for this module? It would be nice if I could get it to work properly.
Thank you for helping
Isolde