Page 1 of 1

TinyMCE problems

Posted: Wed May 16, 2018 5:24 pm
by stonebridge
Hello all.

During my problems with a hosting company that had migrated my site, I have had many problems that I am slowly resolving. I am also trying to prepare for an upgrade path to the latest version. There have been numerous issues, including module issues, etc.

Now I see that the editor has disappeared from the admin panel for pages. I am presently using version 1.11.11. Can someone suggest what to do?

Re: TinyMCE problems

Posted: Wed May 16, 2018 7:58 pm
by DIGI3
-Check the javascript console and your error logs.
-Clear your browser cache or use incognito mode to rule out a cached script issue
-Try uninstalling and reinstalling the module, making sure it's a version compatible with 1.11.11 (look at the release dates of TinyMCE and match them roughly with the release date of your cmsms version).
-Make sure your host isn't using mod_security.
-See if the problem is still there with default (core) templates.

Additionally, you could just continue upgrading and not worry about it, and/or switch to MicroTiny in the meantime to see if that helps. In 2.x, MicroTiny is a core module, and TinyMCE is third party.

Re: TinyMCE problems

Posted: Thu May 17, 2018 1:21 pm
by stonebridge
My apologies - I just realized that it is actually microTiny that is installed. Dos this change anything?

Re: TinyMCE problems

Posted: Thu May 17, 2018 2:20 pm
by DIGI3
It's hard for us to know, we generally don't have test environments that old available. Try the aforementioned troubleshooting steps and see where you end up.

Re: TinyMCE problems

Posted: Thu May 17, 2018 3:11 pm
by stonebridge
Okay. Where do I find instructions on how to install a module? I think I will roll back to tinymce - it seems that works in my sandbox version, but from the repository, there are no instructions for installing a zip file, and the xml file just shows code in my browser when I click on that file reference in the repository.

Re: TinyMCE problems

Posted: Thu May 17, 2018 3:16 pm
by DIGI3
You can either import the xml into module manager, or unzip the .zip file into your /modules folder, then install it in module manager. Uninstalling is also done in module manager, or you can temporarily remove a module by renaming its folder in the file system.

Docs for version 1.x can still be found at https://docs1.cmsmadesimple.org, but note that we do not provide support for it. Only the latest two versions are supported.

Re: TinyMCE problems

Posted: Fri May 18, 2018 5:07 pm
by stonebridge
You can either import the xml into module manager, or unzip the .zip file into your /modules folder, then install it in module manager.
This address:

http://dev.cmsmadesimple.org/project/files/12#package-7

Does not allow downloads of the XML file, as I alluded to in a previous post.

Uploading and unzipping the file does not make the file available in module manager. I have tried.

So, can I somehow copy the xml code into notepad then change the extention to XML? It shows XML code in the browser window, but wont download as an xml file. I have also tried different browsers.

Re: TinyMCE problems

Posted: Fri May 18, 2018 5:12 pm
by DIGI3
It certainly does allow downloading of the xml file. Right click, save as. I'm a bit worried that you don't know how to do that, but are developing websites.

Unzipping the file in /modules does make it available in Module Manager, but you may need to clear the cmsms cache and/or force refresh your browser. Not usually necessary, but worth a shot. Unless you actually mean you were looking for it in File Manager and not Module Manager, in which case you're in the wrong place.

Re: TinyMCE problems

Posted: Fri May 18, 2018 8:54 pm
by stonebridge
Well, when I tried to upload the xml file, I got this:
Error No file was uploaded. To install a module via XML you must choose and upload an module .xml file from your computer.

(empty tmp_name)
Error Error parsing XML file. Please make sure you are uploading a .xml file and not a .tar.gz or zip file.
I have been developing websites for 10 years - I have about 15 websites now, some for others. Not a single problem, and when there is one, I take care of it without input from other cms developers. This CMS has always been a challenge.

I used another clean browser and the extracted zip file was a no go. I will check versions next. Not sure why it didnt show up in the module manager.

Well, version 2.9.6 didnt work. Apparently there is some format issue with the xml. When I installed 2.9.12, it worked.

Thanks for that... Now I just need to get the form working, and if that happens, its on with the upgrade.