Re: Advice on CMSMS maintenance contract
Posted: Fri Jul 06, 2018 2:26 pm
When we released 2.0, there were quite a few modules that needed (usually minor) changes to continue to work, and this was a challenge for those offering maintenance contracts.
After 2.x, security updates for the 1.x series were offered for one year. I imagine that would be the same if/when we do a 3.x series.
So, technically yes, to be fully secure you would need to stay up to date with all releases, but keep in mind that it was a decade between 1.0 and 2.0.
For my support contracts, I include something along the lines that occasionally there may be additional costs to stay up to date, but that those would be discussed in writing if and when required.
After 2.x, security updates for the 1.x series were offered for one year. I imagine that would be the same if/when we do a 3.x series.
So, technically yes, to be fully secure you would need to stay up to date with all releases, but keep in mind that it was a decade between 1.0 and 2.0.
For my support contracts, I include something along the lines that occasionally there may be additional costs to stay up to date, but that those would be discussed in writing if and when required.