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 Post subject: Advice on CMSMS maintenance contract
PostPosted: Fri Jul 06, 2018 10:44 am 
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Power Poster
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Joined: Wed Mar 04, 2009 11:04 pm
Posts: 256
Hi all

I'd like some advice from you about keeping installation of CMSMS updated/maintained as part of a contract with a customer and what would be the best procedure for this.

Specifically I'm wondering how the CMSMS versioning works. For instance, I've just built a site for the client as part of a set of sites, using CMSMS 2.2.7 and I'm not sure how to go about working out how I would offer to maintain this.

I'm worried for instance that when we get to version 3.0 it may not be compatible with some of the modules used with the site so do I therefore only offer to maintain it up to the last 2.x version?

Also, if maintaining for security issues would 2.2.x be security updates and 2.3 be a feature update? Therefore do I just maintain to the last version 2.2.x?!

Any help, or advice on the way you manage this would be appreciated

Thanks!


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 Post subject: Re: Advice on CMSMS maintenance contract
PostPosted: Fri Jul 06, 2018 2:26 pm 
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Dev Team Member
Dev Team Member
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Joined: Wed Feb 25, 2009 4:25 am
Posts: 403
Location: Victoria, BC
When we released 2.0, there were quite a few modules that needed (usually minor) changes to continue to work, and this was a challenge for those offering maintenance contracts.

After 2.x, security updates for the 1.x series were offered for one year. I imagine that would be the same if/when we do a 3.x series.

So, technically yes, to be fully secure you would need to stay up to date with all releases, but keep in mind that it was a decade between 1.0 and 2.0.

For my support contracts, I include something along the lines that occasionally there may be additional costs to stay up to date, but that those would be discussed in writing if and when required.

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