Search found 39 matches

by ep2002
Sat Mar 02, 2019 3:36 am
Forum: Layout and Design (CSS & HTML)
Topic: Can't Find Templates
Replies: 5
Views: 1481

Re: Can't Find Templates

It actually gives you the location and filename when you export to file. They're in /assets/templates though. So if there's not a templates folder in the assests folder (he checked there already), does this mean the site is broken? :( He thinks it may be running on the cache. Is there a way to tell...
by ep2002
Fri Mar 01, 2019 11:34 pm
Forum: Layout and Design (CSS & HTML)
Topic: Can't Find Templates
Replies: 5
Views: 1481

Re: Can't Find Templates

Templates are in Layout > Design Manager. You'll see tabs for templates, stylesheets, etc. If you want to use file-based templates you have to choose that for each template first, then your designer can edit the .tpl files in your cPanel's file manager instead of editing through the admin interface...
by ep2002
Tue Feb 26, 2019 1:40 am
Forum: Layout and Design (CSS & HTML)
Topic: Can't Find Templates
Replies: 5
Views: 1481

Can't Find Templates

Hi there, My website coder wants to know where the template files are uploaded to in CPanel. The site is using version 2.1.4 (no comments pls. :) & we can't even find the word "templates" under "layout." And no I can't update. It's really too bad it takes forever to update & I have to hire someone t...
by ep2002
Wed Sep 13, 2017 1:06 am
Forum: The Lounge
Topic: Smarty Error
Replies: 2
Views: 1445

Re: Smarty Error

Great thanks, he figured out the problem.

Take care
by ep2002
Sat Sep 09, 2017 9:21 pm
Forum: The Lounge
Topic: Smarty Error
Replies: 2
Views: 1445

Smarty Error

Hi there,

So I think this error happened when I moved hosters.

My website coder has no idea what it means.

Hopefully someone here can help.

https://www.awesomescreenshot.com/image ... be62188360

Thanks
by ep2002
Sat Aug 05, 2017 9:41 pm
Forum: The Lounge
Topic: What Folders & Files
Replies: 2
Views: 1050

Re: What Folders & Files

It's ok, he just installed a new version in a different directory to compare the folders.

Thanks
by ep2002
Fri Aug 04, 2017 8:39 pm
Forum: CMSMS Core
Topic: Site is down
Replies: 3
Views: 1138

Re: Site is down

Your host probably changed things on you AND you are certainly running an old unsupported version of CMSMS. a: Double check any and all paths and URL's in the config.php b: remove all files from tmp/cache and tmp/templates_c c: Plan to upgrade. Thanks BC Unfortunately a & b didn't help, so now we n...
by ep2002
Fri Aug 04, 2017 8:20 pm
Forum: The Lounge
Topic: What Folders & Files
Replies: 2
Views: 1050

What Folders & Files

Hi,

So we are about to do a backup. Can you please tell us what specific folders & files we need to backup so we don't have to backup everything.

We have a lot of other folders that go to other things.

Thanks
by ep2002
Fri Aug 04, 2017 8:02 pm
Forum: CMSMS Core
Topic: Site is down
Replies: 3
Views: 1138

Site is down

Help please. For no reason at all, the site just went down & we can't figure out why. We didn't do any updates & I don't even know what version we were on b/c we can't get in to even take a look. We found the version 2.0.1 Here's the error... [04-Aug-2017 14:57:56 America/New_York] PHP Fatal error: ...
by ep2002
Tue Sep 27, 2016 6:51 pm
Forum: The Lounge
Topic: Site won't work with PHP 7
Replies: 1
Views: 636

Site won't work with PHP 7

So we upgraded to version 2.1.4 a few weeks ago, & my site was down for 18 hours before I realized that it's not working with PHP 7.

So we disabled all the modules except for:

CG extensions
CMS Content Manager
Design Manager
File Manager
Module Manager

and it still doesn't work : (

Help!
by ep2002
Thu Aug 11, 2016 1:07 am
Forum: CMSMS Core
Topic: Theme Files are Missing
Replies: 18
Views: 3574

Re: Theme Files are Missing

SEOTools2 is something he can't see either & he has everything checked off except for users & groups.

We see it's stale, is there another SEO tool? We need to do a sitemap.
by ep2002
Wed Aug 10, 2016 9:33 pm
Forum: CMSMS Core
Topic: Theme Files are Missing
Replies: 18
Views: 3574

Re: Theme Files are Missing

And what's the difference between modify & manage stylesheets b/c modify is there & checked off.

And can you please do a test & create a user & go into your permissions & check to make sure the "manage" one is there?

Thanks
by ep2002
Wed Aug 10, 2016 9:17 pm
Forum: CMSMS Core
Topic: Theme Files are Missing
Replies: 18
Views: 3574

Re: Theme Files are Missing

Yeh he did the cache. No we can't start the entire site from scratch, that's just not an option. Please show us a screenshot of the area where it is in the backend. I'm talking under group permissions, not the tab. I shouldn't have to give anyone admin access just b/c it's missing in the CMS. That's...
by ep2002
Wed Aug 10, 2016 9:08 pm
Forum: CMSMS Core
Topic: Theme Files are Missing
Replies: 18
Views: 3574

Re: Theme Files are Missing

So I believe he already cleared the cache first thing. (He stepped away, so I can't confirm). Can you tell me the permission before & after the Manage Stylesheet so I can look for it afterward. I already cleared my cache, but I just logged into my admin area after we upgraded, so I didn't think that...
by ep2002
Wed Aug 10, 2016 8:31 pm
Forum: CMSMS Core
Topic: Theme Files are Missing
Replies: 18
Views: 3574

Re: Theme Files are Missing

His permissions are the 3rd column in.

There is nothing called "Manage Stylesheets" we already checked.

See - http://www.awesomescreenshot.com/image/ ... cb3f0fa301

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