favicon

[johnsont]

I'm trying to update the favicon on the site I took over managing. They have one set now, but I cannot find the file anywhere. I've looked under Content -> Image Manager, Content -> File Manager, and Gallery (just in case), but I cannot find it. I uploaded a new .ico file into both of those places (image manager and file manager), but it's not updating the image shown on the browser tab. Any idea where this image is stored?

Thanks,
Tessa

[Dr.CSS]

Most times they are/should be in the root of the site...

[DIGI3]

This isn't really anything to do with cmsms. Browsers look in the root folder first, unless there's a specific tag to load it from elsewhere - you can view the page source to see if that's the case.

[johnsont]

Thanks. I don't have direct access to the server, just the CMS interface. So that's my problem?

Thanks,
Tessa

[DIGI3]

If you have full admin access, you can set the File Manger to advanced mode and you'll have access to the root.

If you can't get that to happen, you can try editing the template to add a path to the favicon (Google it) and upload your new one to where you have file access to.

Also note that favicons tend to get cached aggressively, so when you're all done, load the site in incognito mode to check it.

[johnsont]

Thank you for the help! I got access to the hosting site and the cPanel. All set with the favicon now. Thanks!!

- Tessa