Hello, I have upgrade from php 5.6 to php 7.0 and get some error 500 when I try to use the module manager. I can enter and see the modules but not upgrade or install new. Each time it brings me to the following error:
--------------------------
Server error!
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.
If you think this is a server error, please contact the webmaster.
Error 500
--------------------------
Here is my system information:
----------------------------------------------
Cms Version: 2.1.3
Installed Modules:
AdminSearch: 1.0.1
CGExtensions: 1.53.6
CGSmartImage: 1.21.3
CMSContentManager: 1.1
DesignManager: 1.1.1
FileManager: 1.5.2
Gallery: 2.3.2
MicroTiny: 2.0.3
ModuleManager: 2.0.2
Navigator: 1.0.3
News: 2.50.5
Search: 1.50.2
TinyMCE: 3.1.4
Config Information:
php_memory_limit:
max_upload_size: 300000000
url_rewriting: mod_rewrite
page_extension:
query_var: page
auto_alias_content: true
locale:
set_names: true
timezone: Europe/Zurich
permissive_smarty: false
Php Information:
phpversion: 7.0.7
md5_function: On (True)
json_function: On (True)
gd_version: 2
tempnam_function: On (True)
magic_quotes_runtime: Off (False)
E_ALL: 32759
E_STRICT: 2048
E_DEPRECATED: 8192
test_file_timedifference: No time difference found
test_db_timedifference: No time difference found
create_dir_and_file: 1
memory_limit: 256M
max_execution_time: 60
register_globals: Off (False)
output_buffering: 20480
disable_functions: passthru, exec, system, popen, shell_exec, proc_open
open_basedir:
test_remote_url: Success
file_uploads: On (True)
post_max_size: 300M
upload_max_filesize: 300M
session_save_path: /home/clients/c389a9272f447bd57005e45aeff9eb7a/tmp (3777)
session_use_cookies: On (True)
xml_function: On (True)
xmlreader_class: On (True)
check_ini_set: On (True)
curl: On
Performance Information:
allow_browser_cache: Off (False)
browser_cache_expiry: 60
php_opcache: Off (False)
smarty_cache: Off (False)
smarty_compilecheck: Off (False)
smarty_cache_udt: Off (False)
auto_clear_cache_age: On (True)
Server Information:
Server Software: Apache
Server Api: fpm-fcgi
Server Os: Linux 3.16.0-0.bpo.4-amd64 On x86_64
Server Db Type: MySQL (mysqli)
Server Db Version: 5.6.33
Server Db Grants: Could not find a suitable "GRANT ALL" permission, this does not necessarily lead to problems... But if you have problems installing/removing modules or adding and deleting items/pages this could be the cause!
Permission Information:
tmp: /home/clients/c389a9272f447bd57005e45aeff9eb7a/web/cms/tmp (2755)
tmp_cache: /home/clients/c389a9272f447bd57005e45aeff9eb7a/web/cms/tmp/cache (2755)
templates_c: /home/clients/c389a9272f447bd57005e45aeff9eb7a/web/cms/tmp/templates_c (2755)
modules: /home/clients/c389a9272f447bd57005e45aeff9eb7a/web/cms/modules (2755)
uploads: /home/clients/c389a9272f447bd57005e45aeff9eb7a/web/cms/uploads (2755)
File Creation Mask (umask): /home/clients/c389a9272f447bd57005e45aeff9eb7a/web/cms/tmp/cache (2755)
config_file: 0444
----------------------------------------------
Looking at the cpanel from Infomaniak, I can see the following line:
$_SERVER['ORIG_SCRIPT_FILENAME'] /home/clients/c389a9272f447bd57005e45aeff9eb7a/.config/apache/WEBSITE/.fpm/php5.external
Is there something there that I should manually modify? If so, how?
Thanks!
PHP 5.6 to 7.0 Error 500 issue
Re: PHP 5.6 to 7.0 Error 500 issue
I would try the following, test after each one:
- make sure you're using the latest version of cmsms
- confirm mod_security isn't enabled
- clear the cmsms cache
- check the system info to make sure you have all green checks, and resolve as necessary
- check .htaccess and php.ini for anything unusual (or temporarily remove them)
Not getting the answer you need? CMSMS support options