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2.1.3 Admin Login - OneEleven Admin page doesn't load

Posted: Mon May 30, 2016 7:33 pm
by bunratty49
Symptoms: Admin login page loads, accepts username and password, results in a blank page. No php errors, no design errors, no clues. The Admin Log shows that I have logged in (but of course, I can't do anything). The username and password are correct. (The live site is working perfectly.)

If I refresh the cmsms software on the server (thank you for that feature!), I can use the link at the end of the process to go directly to the OneEleven Admin page. As long as I stay logged in, I can access and do anything needed. I am using Safari on an iMac running El Capitan. The server is running Linux, PHP 5.5.36, mySQL 5.6.29, and Apache 2.4.12.

I have been working on this for a while, starting with installing locally using MAMP. I finally decided there was something wrong with my local configuration, so I moved everything to a subdomain of the live site. The current settings are the result of cleaning/tweaking/testing and trying any suggestions I could find in the Forum, and though my site is much better than it was, nothing I have done has solved the problem. (I did find two entries in the OneEleven css file with double semi-colons, but...)

Any ideas? Thanks!

Re: 2.1.3 Admin Login - OneEleven Admin page doesn't load

Posted: Mon Jun 20, 2016 5:47 pm
by bunratty49
Since no one made any guesses about my problem, I decided to upgrade to 2.1.4 (couldn't hurt, right?). The upgrade was easy and clean, but I still have the problem with logging in to the admin page. If I refresh the software and use the link at the end, I go straight into the admin page. If I use the login page with any valid username and password, I get a blank page (but the admin log says I have logged in).

I discovered this sequence: Navigating to my url/admin/ (with a trailing /) takes me to the standard login page. After logging in using the login page and getting a blank page, navigating to the url/admin (with no trailing /) will take me directly to the admin page. The log shows only the one login. Everything works fine after that.

Anyone know what might be going on?

Re: 2.1.3 Admin Login - OneEleven Admin page doesn't load

Posted: Mon Jun 20, 2016 9:43 pm
by Rolf
Just wondering how you can read the admin log if you get a white page after entering the admin panel?

Re: 2.1.3 Admin Login - OneEleven Admin page doesn't load

Posted: Tue Jun 21, 2016 6:42 pm
by bunratty49
After I manage to get to the Admin Console (by refreshing the software and using the link at the end), I am able to do all admin functions with no problems, including looking at the log and clearing cache, etc.