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 Post subject: Products Page Browser Error
PostPosted: Wed Jan 30, 2013 12:10 am 
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Joined: Thu Dec 22, 2011 7:52 pm
Posts: 3
Hello!

I'm currently encountering an issue with the Products module (FYI, an earlier version). Whenever I view any pages that are product-related, I encounter a 'No data received' error (Error 324 in Google Chrome). The site is using an older version of the Products module so I'm not sure if this is even going to receive any feedback but I'm baffled. I've also submitted a support ticket with my dedicated server host to see if this is something on their end.

I've read around and a lot of people have said it is a Chrome-specific bug, but I am encountering this with every browser I use. I have not changed anything on the site or upgraded any modules. The only change that has occurred is that my client has removed some products.

Here is my installation/server info:

PHP version 5.2.16

CMS Version
1.8.2

Installed Modules
CMSMailer
2.0
FileManager
1.0.2
MenuManager
1.6.5
ModuleManager
1.4
News
2.10.6
nuSOAP
1.0.2
Printing
1.1.0
Search
1.6.5
ThemeManager
1.1.1
TinyMCE
2.7.3
CGExtensions
1.20
Products
2.8.7
FormBuilder
0.6.4
CGSimpleSmarty
1.4.5
FrontEndUsers
1.12.3
CustomContent
1.7.3
CGUserDirectory
1.2.4
CompanyDirectory
1.6.8

I appreciate any guidance!


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 Post subject: Re: Products Page Browser Error
PostPosted: Wed Jan 30, 2013 2:45 pm 
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New Member

Joined: Thu Dec 22, 2011 7:52 pm
Posts: 3
A quick update.

My server host found some warnings in the site log that they thought might be the culprit:
Code:
RewriteCond: NoCase option for non-regex
pattern '-d' is not supported and will be ignored.
RewriteCond: NoCase option for non-regex
pattern '-f' is not supported and will be ignored.

I tried the solution posted in this Stack Overflow topic but to no avail: http://goo.gl/SNwI2
It basically says to change this:
Code:
RewriteCond %{REQUEST_FILENAME} !-f [NC]
RewriteCond %{REQUEST_FILENAME} !-d [NC]

To this:
Code:
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d

My client recently informed me that the website was working without an issue the day before yesterday, so I've requested that my host revert back to a site restore from last week, but I will be continuing troubleshooting on my local MAMP (LAMP for Mac) installation. Fortunately my client hasn't made any site updates in about 2 weeks, so they shouldn't lose anything.


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 Post subject: Re: Products Page Browser Error
PostPosted: Fri Feb 01, 2013 6:34 pm 
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Administrator
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Joined: Thu Mar 09, 2006 5:32 am
Posts: 12265
Location: Arizona
I'm sorry but CMSMS version 1.8.2 is no longer supported and may actually have a vulnerability which could get your site hacked, please to upgrade...

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Extensions » Modules/Tags click the name of the module/tag or Help to the right to get its parameters.
Right click and view source is a great way to see what you have to work with.
Check ver. CMSMS, PHP, server OS, in System Information page.
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