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Moved site now error

Posted: Tue Nov 27, 2012 7:20 pm
by supawiz6991
I moved my site to a new server and now receive the following error:

string(113) "Smarty error: [in tpl_top:24 line 1]: [plugin] unknown tag - 'process_pagedata' (core.load_plugins.php, line 124)"

any ideas what's causing this error?

Re: Moved site now error

Posted: Wed Nov 28, 2012 10:10 am
by uniqu3
Did you try clearing cache? Is there some space in the tag like {process_pagedata }

Re: Moved site now error

Posted: Wed Nov 28, 2012 12:20 pm
by supawiz6991
I'm not fimilar with this cms. The site was built by someone else. If your talking about clearing the site cache i cant get into the admin panels. This error is keeping the site from fully loading.

Re: Moved site now error

Posted: Wed Nov 28, 2012 12:36 pm
by uniqu3
You could delete content inside /tmp/templates_c and /tmp/cache folder.

Another way of properly setting your moved site up is by running cmsms installer again.
If there is /install folder then you could run domain.com/install (if not you would need to download proper cmsms version and upload it) go through install process and on step 5 (or was it 6) untick checkboxes for "Install Sample Contents" and "Create Database Tables" at the bottom of that page.

There is also documentation about moving which you can find here http://docs.cmsmadesimple.org/moving

Re: Moved site now error

Posted: Wed Nov 28, 2012 2:45 pm
by supawiz6991
I cleared those two cache locations like you suggested and now I see only the header of the site (www.adirondackhomefurniture.com is the address to the site so you can take a look). There isnt a /install directory. I dont know what version the site is running. Is there any way i can figure that out without the site working? I cant access the site the old server as it suffered a major hard drive failure.

Re: Moved site now error

Posted: Wed Nov 28, 2012 3:43 pm
by uniqu3
look in version.php
Enable debug in config.php $config['debug'] = true; or look for php error logs.

Re: Moved site now error

Posted: Wed Nov 28, 2012 4:21 pm
by supawiz6991
Ok i found the version. It is 1.6.7. Now if i download the cms and throw in the /install directory and use that method will i loose the site content?

Re: Moved site now error

Posted: Thu Nov 29, 2012 12:04 pm
by Jo Morg
supawiz6991 wrote:Ok i found the version. It is 1.6.7. Now if i download the cms and throw in the /install directory and use that method will i loose the site content?
Rule of thumb: Always backup!
This may help: upgrading.