Products Page Browser Error

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bloqhead
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Posts: 3
Joined: Thu Dec 22, 2011 7:52 pm

Products Page Browser Error

Post by bloqhead »

Hello!

I'm currently encountering an issue with the Products module (FYI, an earlier version). Whenever I view any pages that are product-related, I encounter a 'No data received' error (Error 324 in Google Chrome). The site is using an older version of the Products module so I'm not sure if this is even going to receive any feedback but I'm baffled. I've also submitted a support ticket with my dedicated server host to see if this is something on their end.

I've read around and a lot of people have said it is a Chrome-specific bug, but I am encountering this with every browser I use. I have not changed anything on the site or upgraded any modules. The only change that has occurred is that my client has removed some products.

Here is my installation/server info:

PHP version 5.2.16

CMS Version
1.8.2

Installed Modules
CMSMailer
2.0
FileManager
1.0.2
MenuManager
1.6.5
ModuleManager
1.4
News
2.10.6
nuSOAP
1.0.2
Printing
1.1.0
Search
1.6.5
ThemeManager
1.1.1
TinyMCE
2.7.3
CGExtensions
1.20
Products
2.8.7
FormBuilder
0.6.4
CGSimpleSmarty
1.4.5
FrontEndUsers
1.12.3
CustomContent
1.7.3
CGUserDirectory
1.2.4
CompanyDirectory
1.6.8

I appreciate any guidance!
bloqhead
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Posts: 3
Joined: Thu Dec 22, 2011 7:52 pm

Re: Products Page Browser Error

Post by bloqhead »

A quick update.

My server host found some warnings in the site log that they thought might be the culprit:

Code: Select all

RewriteCond: NoCase option for non-regex
pattern '-d' is not supported and will be ignored.
RewriteCond: NoCase option for non-regex
pattern '-f' is not supported and will be ignored.
I tried the solution posted in this Stack Overflow topic but to no avail: http://goo.gl/SNwI2
It basically says to change this:

Code: Select all

RewriteCond %{REQUEST_FILENAME} !-f [NC]
RewriteCond %{REQUEST_FILENAME} !-d [NC]
To this:

Code: Select all

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
My client recently informed me that the website was working without an issue the day before yesterday, so I've requested that my host revert back to a site restore from last week, but I will be continuing troubleshooting on my local MAMP (LAMP for Mac) installation. Fortunately my client hasn't made any site updates in about 2 weeks, so they shouldn't lose anything.
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Dr.CSS
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Posts: 12709
Joined: Thu Mar 09, 2006 5:32 am
Location: Arizona

Re: Products Page Browser Error

Post by Dr.CSS »

I'm sorry but CMSMS version 1.8.2 is no longer supported and may actually have a vulnerability which could get your site hacked, please to upgrade...
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